
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Jeffrey O.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2025
Good for quick survey collections
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Free to use, and they are formidable
What is your favorite aspect of this product?
Being cloud forms requiring no deployment and installations
What do you dislike most about this product?
Hard to customise with your own brand
What recommendations would you give to someone considering this product?
I would recommend the solution
Pros
- Reliable
- Trustworthy
- Unique Features
- Inspires Innovation

Amine B.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2025
Google Docs, simple but reliable
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Seamless Integration with Google Workspace Google Sheets, Drive, Docs, and Gmail. Unlike many competitors, Google Forms offers good functionalities without a subscription, making it highly accessible for schools, nonprofits, and small teams. Like other Google apps, Forms allows multiple users to collaborate live on the same form.
What is your favorite aspect of this product?
It makes creating, sharing, and analyzing forms super easy, even for users with no technical background
What do you dislike most about this product?
The biggest downside of Google Forms is its lack of advanced customization and automation features. Things like no built-in electronic signatures, minimal branding options, and weak integration outside the Google ecosystem can make it feel too basic for more complex or professional workflows. It’s great for simple surveys, but falls short when you want more powerful, tailored solutions.
What recommendations would you give to someone considering this product?
Great for simple surveys and data collection If you need quick, easy-to-build forms without fuss, especially if you’re already using Google Workspace, it’s an excellent choice.
Pros
- Reliable
- Includes Product Enhancements
- Continually Improving Product
- Enables Productivity
Cons
- Commodity Features

Anjali R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
I personally loved it and would recommend everyone
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms offers wide variety of options to collect responses
What is your favorite aspect of this product?
It's secure,easy to handle and offers so many options
What do you dislike most about this product?
I personally don't dislike anything about the product
What recommendations would you give to someone considering this product?
I would ask everyone to use this it's best for data collection surveys and lot more
Pros
- Altruistic
- Appreciates Incumbent Status
- Helps Innovate
- Reliable