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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Desiree S.

  • Role: Vendor Management
  • Industry: Media
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2023

great app to use for meetings

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

great to put on my website and get inquiries

What is your favorite aspect of this product?

easy to use and add to my website

What do you dislike most about this product?

it freezes sometimes and hard to make it your own

What recommendations would you give to someone considering this product?

yes i would to try it out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Gaurav S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Amazing form management 👏

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's ease of use and it's google network makes it different.

What is your favorite aspect of this product?

It's analytics is best and also it's save as draft feature is great 👍

What do you dislike most about this product?

It's not more customizable I dislike this.

What recommendations would you give to someone considering this product?

It's free and easy to use with its Google ecosystem you can consider using this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sourav S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to customize and use.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google form is very simple and can be easily used by any officials without requirement of any prior hands-on.

What is your favorite aspect of this product?

Customization and easy of use.

What do you dislike most about this product?

Can't integrate it inside the website or email forms easily.

What recommendations would you give to someone considering this product?

Please add a hidden fields feature for capturing existing database marketing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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