What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Rajpal S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2025
Lightning-Fast & Effortlessly Lightweight
Likeliness to Recommend
What differentiates Google Forms from other similar products?
A sleek, high-performance application built to load instantly and run smoothly on any device — even with limited internet connectivity.
What is your favorite aspect of this product?
It’s brilliantly optimized for mobile use, ensuring a smooth experience for everyone, from urban users on Wi-Fi to those on slower data networks.
What do you dislike most about this product?
The trade-off for speed is simplicity — the interface feels a bit too barebones and doesn’t offer flashy animations or interactive visuals.
What recommendations would you give to someone considering this product?
Ideal for surveys or forms aimed at large, diverse audiences where accessibility, speed, and reliability matter more than
Pros
- Trustworthy
- Effective Service
- Inspires Innovation
- Client Friendly Policies
Funom H.
- Role: Finance
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2025
Straight forward and easy to use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
For me, I'd the user-friendly user interface is a standout for me
What is your favorite aspect of this product?
I like the sort of conditional formatting, where you can set up it up such that picking a certain option would take the user to a different section of the form
What do you dislike most about this product?
There is really nothing that i would say i dislike about google forms to be honest.
What recommendations would you give to someone considering this product?
I honestly don't have any recommendations, i like the fact that's Google forms are beginner-friendly and too many add-ons or changes might make it technical and not as easy to use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
ANUP T.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2025
Simple, reliable and easy to use form tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google form stand out for its seamless integration and it's workspace, real-time collaboration features and the fact that it's free and very user-friendly friendly compared to many alternatives.
What is your favorite aspect of this product?
The simplicity of creating survey and automatic collection of responses into Google sheet makes data analysis quick and efficient.
What do you dislike most about this product?
Limited customization and design option can make form look very basic compared to other survey tools.
What recommendations would you give to someone considering this product?
If you need a free and easy collaborative solution for basic survey and data collection Google form is great choice. But if you need advance customization or branding consider pairing it with other tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing