Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Rajpal S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Lightning-Fast & Effortlessly Lightweight

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

A sleek, high-performance application built to load instantly and run smoothly on any device — even with limited internet connectivity.

What is your favorite aspect of this product?

It’s brilliantly optimized for mobile use, ensuring a smooth experience for everyone, from urban users on Wi-Fi to those on slower data networks.

What do you dislike most about this product?

The trade-off for speed is simplicity — the interface feels a bit too barebones and doesn’t offer flashy animations or interactive visuals.

What recommendations would you give to someone considering this product?

Ideal for surveys or forms aimed at large, diverse audiences where accessibility, speed, and reliability matter more than

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Client Friendly Policies

Funom H.

  • Role: Finance
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Straight forward and easy to use

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

For me, I'd the user-friendly user interface is a standout for me

What is your favorite aspect of this product?

I like the sort of conditional formatting, where you can set up it up such that picking a certain option would take the user to a different section of the form

What do you dislike most about this product?

There is really nothing that i would say i dislike about google forms to be honest.

What recommendations would you give to someone considering this product?

I honestly don't have any recommendations, i like the fact that's Google forms are beginner-friendly and too many add-ons or changes might make it technical and not as easy to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

ANUP T.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Simple, reliable and easy to use form tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google form stand out for its seamless integration and it's workspace, real-time collaboration features and the fact that it's free and very user-friendly friendly compared to many alternatives.

What is your favorite aspect of this product?

The simplicity of creating survey and automatic collection of responses into Google sheet makes data analysis quick and efficient.

What do you dislike most about this product?

Limited customization and design option can make form look very basic compared to other survey tools.

What recommendations would you give to someone considering this product?

If you need a free and easy collaborative solution for basic survey and data collection Google form is great choice. But if you need advance customization or branding consider pairing it with other tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171