Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Electronic Signatures

81

Field Configuration and Customization

81

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Google Forms Reviews

Gabrielle M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Online form creation

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is creates good online forms

What is your favorite aspect of this product?

Apart from creating online forms it has a good survey tools like questionnaires

What recommendations would you give to someone considering this product?

It is a user-friendly interface and it is also flexible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bala Kanyaka G.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Really helpful and easy to use!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are simple & quick. No expertise needed, the UI is so seamless. And the template section is amazing!!

What is your favorite aspect of this product?

The rating & anonymization part!!

What do you dislike most about this product?

Nothing to dislike about it

What recommendations would you give to someone considering this product?

Take some time to explore all the features because it can do more than you expect. It's great for saving time and organizing your work better.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nanette C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Truly amazing for quality surveys.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Monumental for quizzes and structured data collection.

What is your favorite aspect of this product?

Exquisite for surveys and troubleshooting tools.

What do you dislike most about this product?

I did not find any problem with it.

What recommendations would you give to someone considering this product?

Yes for it's greatest for quality surveys and troubleshooting tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171