What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Duncan S.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Hands down the best cloud and file system
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The connectabililty and ease of sharing with coworkers both inside and outside of your org, safely and with excellent version control, is unrivaled.
What is your favorite aspect of this product?
I love the local file saving experience.
What do you dislike most about this product?
Every once in a while it will disconnect, that is like once a year, and you just have to close PC and restart the google drive service.
What recommendations would you give to someone considering this product?
Choose this over the OneDrive, for the good of your whole team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aifuwa I.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2025
Reliable cloud storage and seamless collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Real time collboration on shared files
What is your favorite aspect of this product?
Instant access to file on any browser
What do you dislike most about this product?
The default limited 15GB storage space
What recommendations would you give to someone considering this product?
To choose and upgrade for more space
Pros
- Reliable
- Security Protects
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
- Less Effective Service
Roberto P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Seamless Storage and Sharing – A Must-Have Tool
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Seamless syncing with Gmail, Google Calendar, and Google Meet enhances productivity. Multiple users can edit the same file simultaneously with instant updates and live cursors. Fully functional on web, Android, iOS, Windows, and macOS. Share files or folders with anyone via links, set view/comment/edit permissions, and control download/copy/print rights.
What is your favorite aspect of this product?
its real-time collaboration and seamless integration with Google Workspace tools, I can edit Docs, Sheets, or Slides with others at the same time, seeing their changes live and changes are automatically saved, reducing the risk of data loss
What do you dislike most about this product?
Limited folder customization: No color-coding for folders on mobile, no folder hierarchies in "Shared with me" view.
What recommendations would you give to someone considering this product?
Google Drive is ideal for anyone who needs flexible, cloud-based storage and real-time collaboration.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
