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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Yeni O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

My top choice cloud storage program.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is just easy to use , regardless of the device of access. It is intuitive , making its interface straight-forward to navigate seamlessly without running into issues. There is a reason it is probably the most popular file storage software among individual users.

What is your favorite aspect of this product?

Google Drive has strong collaborative functionalities, which I do not think is currently matched by any file storage program that I have had experience using. With Google Drive, I can co-edit documents in real time with other users, share files with fellow Google Drive and non-Drive users, can add comments to my files without issues and can even search through my saved documents using keywords.

What do you dislike most about this product?

Google Drive lacks task management provisions and electronic signature management is non-existent on the platform. In my role, I find the two absences, to be gaping holes in how I use Google Drive.

What recommendations would you give to someone considering this product?

Without thinking twice, I will recommend Google Drive to anyone looking to adopt a file storage program.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Ashutosh S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Amazing Product must use.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Its easy integration with all google workspace.

What is your favorite aspect of this product?

Easy to use. Able to edit the Doc on drive itself.

What do you dislike most about this product?

Nothing to dislike in this product.

What recommendations would you give to someone considering this product?

Must use this!!!!!

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Tanya G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Efficient and user-friendly cloud storage solution

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

I believe that " Utilization of AI to enhance search capabilities, automatically categorize files, and suggest actions based on content."

What is your favorite aspect of this product?

My favourite aspect of Google Drive is its seamless integration with other Google Workspace apps like Docs, Sheets, and Slides. It makes collaboration incredibly smooth, allowing multiple users to edit documents in real-time and streamline workflows without the need for extensive file transfers or version control issues.

What do you dislike most about this product?

One aspect that can be frustrating at times is the management of large numbers of files and folders. While Google Drive offers search and organizational tools, handling extensive file collections could be more intuitive, especially when trying to navigate through numerous nested folders or locate specific items quickly.

What recommendations would you give to someone considering this product?

Develop a clear organizational structure with folders and naming conventions to manage files efficiently, especially when working with large volumes of data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Saves Time

Most Popular Google Drive Comparisons

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