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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Large File Optimization

82

Enterprise Grade Security Controls

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

80

Google Drive Reviews

Kareem O.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Very Simple

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive is deeply integrated with Google Workspace (formerly G Suite), which includes apps like Google Docs, Sheets, Slides, and Gmail. This integration provides a smooth experience for creating, editing, and sharing documents directly from within the Drive environment.

What is your favorite aspect of this product?

Users can see edits and changes made by others in real time, which enhances teamwork and productivity. This live interaction helps streamline the review and editing process, reducing the need for multiple versions and back-and-forth email exchanges.

What do you dislike most about this product?

Users occasionally experience problems with syncing files across devices. This can lead to inconsistencies between the versions of files stored locally and those in the cloud, which can be frustrating and may require manual intervention to resolve.

What recommendations would you give to someone considering this product?

Evaluate your current and future storage needs to choose the right plan. Google Drive offers 15 GB of free storage, but if you need more space, consider upgrading to Google One or a Google Workspace plan that fits your requirements.

Pros

  • Saves Time
  • Includes Product Enhancements
  • Security Protects
  • Performance Enhancing

Kuresh V.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Productivity Hub in the Cloud.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Features strong search, including within document contents, saving time while finding files.

What is your favorite aspect of this product?

Large 15GB free storage for personal usage and light file management.

What do you dislike most about this product?

Device sync delays might disrupt workflow.

What recommendations would you give to someone considering this product?

Ideal for organizations and individuals seeking a reliable, cloud-based storage solution that interacts with productivity applications.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Arun S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Wonderfully crafted product for cloud storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its drag and drop feature.

What is your favorite aspect of this product?

Its simple and intuitive graphical user interface.

What do you dislike most about this product?

Nothing as of now.

What recommendations would you give to someone considering this product?

Its a must buy.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Google Drive Comparisons

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