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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Pankaj K.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

The Ultimate Tool for Effortless Teamwork

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Seamless Collaboration: Google Drive is tightly integrated with Google Workspace (formerly G Suite), including Gmail, Google Docs, Sheets, Slides, and Google Meet. This integration allows for real-time collaboration and easy sharing across Google’s suite of productivity tools Flexible Plans: Google Drive offers a variety of storage plans, including options that integrate seamlessly with Google Workspace. It provides competitive storage limits and affordable pricing for both individuals and businesses

What is your favorite aspect of this product?

Google Drive allows users to access and edit files offline, with changes syncing automatically when back online, which is particularly useful for remote work or travel Third-Party Apps: Google Drive integrates with a wide range of third-party applications and services, enhancing its functionality and allowing users to extend its capabilities

What do you dislike most about this product?

Nothing to mentioned

What recommendations would you give to someone considering this product?

Evaluate Volume: Estimate the amount of storage your business will require based on the number of users and the types of files you handle. Choose the Right Plan: Google Drive offers different storage options through Google Workspace plans. Select a plan that aligns with your storage needs and budget Verify that Google Drive meets your industry’s regulatory requirements and compliance standards

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Zeenat S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

overall experience with Google Drive was positive

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

I would recommend Google Drive mainly because it's so affordable and still dependable. I've never lost anything or had any major problems.

What is your favorite aspect of this product?

When I click share on a file Google drive pops up as the first option. I was able to easily find the backup and automatic backup settings.

What do you dislike most about this product?

I like to use one secure password across most of my accounts so that I don't risk losing access. I hope this was a one off and doesn't happen again.

What recommendations would you give to someone considering this product?

I chose Google Drive because of price and because everyone could use it easily.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Effective Service

Simon M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Impressive Features!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive stands out with its deep integration with Google Workspace, offering real-time collaboration and seamless sharing, which enhances productivity.

What is your favorite aspect of this product?

The seamless collaboration features, especially Google Docs and Sheets integration, make it easy to work with others in real-time, regardless of location.

What do you dislike most about this product?

The limited storage on free accounts can be restrictive, especially for those dealing with large files or extensive data.

What recommendations would you give to someone considering this product?

Consider how well Google Drive integrates with other tools you use. If collaboration and ease of use are priorities, Google Drive is an excellent choice, but plan for storage needs accordingly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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