
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

NANDAKISHOR R.
- Role: C-Level
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2021
The best cloud service.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
This is the best cloud service that I have used for data storage. Its mostly free for storing lesser size data. And we can create many folders as much as we need and can store where ever we want. And the friendly user interface helps the user to understand most of the features.
What is your favorite aspect of this product?
My favorite aspect of this is we can upload images, videos, pdf, vcf and many other format files easily and fast. And We can use excel, docs, image viewer and much more online. If we are adding some content in the excel or docs it will saved automatically. We don't have to save everything manually. This feature helps me a lot in my work life.
What do you dislike most about this product?
There is nothing that I dislike about this product. But the one issue that I faced is; I had to change the data uploading sometime when I was uploading a high size file. I had to change Mobile network to Wi-Fi network sometime, We have to change it manually. But this is not a big problem. You can go for this, This is the best cloud data storage that I have ever used.
What recommendations would you give to someone considering this product?
If you are looking for an inexpensive cloud data storage, then you can go for this. This is the best cloud data storage service that I have use. Google Drive helps us to easily upload the data files and provides excel, doc, form and many things online. And It helps to upload the files easily with their drag and drop feature. So I recommend this strongly from my side, you can go for it.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service

Alexis S.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2021
Google Drive is a perfect score.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Ease of access from different device types and of course the intuitive nature of Google Drive, which makes navigation a favourite past-time.
What is your favorite aspect of this product?
I like how Google Drive makes team - based collaboration between me and my team, a seamless and efficient process.
What do you dislike most about this product?
I will be lieing if I claim to have reservations about Drive. It is a perfect score for me.
What recommendations would you give to someone considering this product?
For collaboration focused teams, I think I will recommend Drive above any other tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Adunni A.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2021
Google Drive has served me well.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Prompt multi device synchronization and collaboration, are two aspects of Google Drive I feel really differentiates Google Drive from other similar tools.
What is your favorite aspect of this product?
Google Drives search functionality. It’s been one of the most helpful attributes of Google Drive for me. It simply allows me search through the content of my saved documents, therefore making it quicker to locate specific files, when I need access to them.
What do you dislike most about this product?
Google Drive has provided me with a perfect experience, as far as cloud based file storage is concerned.
What recommendations would you give to someone considering this product?
I have used Google Drive since my university days, and luckily it’s always been used in minor or major roles, everywhere I have worked. I recommend it for anyone seeking a reliable file storage option, I guess.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features