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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

rondurigu N.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Why Google is The Best

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The security features and the ease of scaling is what makes Google Drive a great option for business

What is your favorite aspect of this product?

The ease of scaling Google Drive is what I like most The software offers great security features Using Google Drive is straightforward

What do you dislike most about this product?

No back and forth with Google Drive and the software is great

What recommendations would you give to someone considering this product?

For archiving and content management, I recommend Google Drive as it is the ideal tool considering its features

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Caring

Nir L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Simple for tech users, a bit confusing for others

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The strongest part of Google Drive is that it is an integral part of the Google business suite, hence all your docs, presentations, and spreadsheets are located in a single cloud place. For businesses, there are many security features, but some require extra costs. It is a decent platform and one is using the Google business suite, it is basically the simplest one to use.

What is your favorite aspect of this product?

Integrated into Gmail, docs, etc.; Allows simple searches and lookups; And allows for desktop integrations as well as mobile front.

What do you dislike most about this product?

There is no clear way to do very advanced searches or add meta-data to existing files; It's hard for non-technical users to use the client-desktop integrations.

What recommendations would you give to someone considering this product?

Make sure to educate your users on how to properly use the system, do avoid mistakes like having all the files in one single directory.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kanhaiyalal C.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive is seamless and very easy to use

What is your favorite aspect of this product?

Collabration and File Sharing

What do you dislike most about this product?

we should have the option to lock the application in windows/mobile platforms

What recommendations would you give to someone considering this product?

Google drive is a must have application to store all your files on the cloud and for collaboration.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Most Popular Google Drive Comparisons

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