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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Deepak S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent cloud storage for your data

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps.

What is your favorite aspect of this product?

I can preview certain types of files in Google drive without having to open a different application or download the file. You can upload multiple files and folders to google drive all at once and see the upload progress/status for each individual upload in the que

What do you dislike most about this product?

A gmail account is needed so If you need to share files on google drive with another user that does not have a Gmail address that could be a problem.

What recommendations would you give to someone considering this product?

Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Leigh Martin K.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A critical part of my work life.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The quality of file synchronization on Google Drive is simply fantastic. Right now, I have got four different devices connected to my Google Drive account and it is very helpful , to see my actions on Drive through one of my device, get immediately updated on every other of my devices. For me , this is the true meaning of having access to my files from everywhere.

What is your favorite aspect of this product?

Collaboration is what I like and have enjoyed the best , in my relationship with Drive. This is because my job role involves me doing a lot of team documentation and in most cases, I am documenting with co-employees who are not physically around me.

What do you dislike most about this product?

Google Drive needs to provide an extra layer of protection for users like me, since my Drive account is directly integrated with Google mail account. Although, I have not had my data compromised because of the synchronization between Drive and Google mail, I am of the opinion that it is a potential security pitfall because access to my email is automatic access to my Drive files.

What recommendations would you give to someone considering this product?

I use Google Drive for storage and it is forever handy for me when working on documentations with multiple other parties at work. Jointly working on documentations with my team mates spread across various locations, is the main reason that I will recommend Drive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Divyansh D.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent value for medium-sized companies

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It speaks to the accessibility of media, materials, and digital assets for artistic endeavors. makes it feasible to collaborate with clients and freelancers from across the world and improves the organization's remote capabilities.

What is your favorite aspect of this product?

The finest mobile and laptop integration allows for data storage and access from anywhere, and Google Drive's ability to modify files gives it an edge over other services. Additionally, the programme is incredibly user-friendly and is available on various operating systems, including Android and iOS in the case of mobile.

What do you dislike most about this product?

When more material needs to be shared, the upload file size limit might occasionally cause problems. Downloading and uploading speed can also be annoying. Potential security concern because there is no additional layer of defence

What recommendations would you give to someone considering this product?

Google drive is great for small to medium level companies

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Caring

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