
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Scott D.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Dec 2022
Easy to use and collaborate
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Can edit within the file and not have to share it over and over
What is your favorite aspect of this product?
Easy to use and upload
What do you dislike most about this product?
Sometimes hard to navigate
What recommendations would you give to someone considering this product?
Works well for basic collaboration
Pros
- Efficient Service
- Effective Service
- Respectful
- Enables Productivity
Cons
- Slower Product Innovation
- Commodity Features
- Less Generous
Rohit R.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Easy collaboration, files backup and sharing
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The free plan takes Google Drive at the top of the stack, paying nothing you can store data up to 15GB
What is your favorite aspect of this product?
I like the ease of use, this program is great for storage of your online documents. It is very easy to use when working on a common document which is great for when the group members are apart. It is also very helpful that common spaces can be made with a hierarchy system so that some people can view, some people can add, and some people can view, add and edit.
What do you dislike most about this product?
Downloading and uploading speeds are sometimes irritating
What recommendations would you give to someone considering this product?
The ability to edit files uploaded to Google Drive is a great advantage. You get instant access to various suite editing tools, including Google Spreadsheets, Google Docs, and Google Slides.
Pros
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
- Reliable

Jaivir S.
- Role: Finance
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Dec 2022
Saves you time and space
Likeliness to Recommend
What differentiates Google Drive from other similar products?
If you're using Google Suite in your organization, this will absolutely stand out. Everything is on the web and you dont need to have physical storage. The apps are lightweight, easy to use and has intuitive features. In comparison, Office 365 is a heavier application.
What is your favorite aspect of this product?
The fact that it uploads all documents real time and saves me every time from lost information I'm trying to retrieve.
What do you dislike most about this product?
Nothing really that I dislike about it. Storage can have tiers just like AWS.
What recommendations would you give to someone considering this product?
An absolute must have google product. We all have personal Gmail accounts and it just integrates well with your accounts. For a professional GSuite, you must use it to see how it makes a difference. When you're loaded with so many files, real time uploads and indexing makes your work much much easier.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Inspires Innovation