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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Harry E.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

It's great for cloud file sharing and file manage

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is a multipurpose program that you can use to save and store critical files (word documents, PDFs, spreadsheets), enabling you to access them from any location, at any time, on any device, and for as long as you have Internet access. You can also grant access to others, allowing them to "see only," "directly edit the contents of your files," or leave additional comments.

What is your favorite aspect of this product?

When working with clients or organizations that are outsourced, Google Drive is straightforward to use both internally and outside. Google Drive serves both my personal and business needs. My favorite feature is downloading the app and using my phone to access my Google Drive. I store a copy of everything on my Google Drive so I can access it anytime.

What do you dislike most about this product?

It takes a little effort to set up my collaborators with accounts because I need them to have access to my Gmail as well. Different drive versions have limitations that make it challenging to transfer specific files internally or with business partners. If you try to copy and move entire directories from the online app, it is challenging.

What recommendations would you give to someone considering this product?

Synchronization is possible with Google Drive's "Backup and Sync" feature. Google Drive is integrated perfectly. Multiple users can simultaneously edit and share the same document. The ability to search based on a file's kind (pictures, movies, pdfs, spreadsheets, presentations, etc.), creator (it might be something you own, someone else, etc.) or other criteria makes it incredibly simple.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Bipinkumar S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Awesome product

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is very easy to access the files and folders. We can access them from anywhere.

What is your favorite aspect of this product?

Multiple users working on the same document which leads to completion of task early.

What do you dislike most about this product?

There is nothing which is disliking. Just love the product.

What recommendations would you give to someone considering this product?

Please give it a try if you are looking a quick system for creating and sharing files.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Reliable

Sílveri C.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Google Suite is the future of collaboration

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It’s just incredibly user friendly

What is your favorite aspect of this product?

It helps keep our organization incredibly organized

What do you dislike most about this product?

If you’re not connected to the internet you’re screwed

What recommendations would you give to someone considering this product?

Great for team collaboration on different projects

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Most Popular Google Drive Comparisons

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