
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Harry E.
- Role: Public Sector
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
It's great for cloud file sharing and file manage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is a multipurpose program that you can use to save and store critical files (word documents, PDFs, spreadsheets), enabling you to access them from any location, at any time, on any device, and for as long as you have Internet access. You can also grant access to others, allowing them to "see only," "directly edit the contents of your files," or leave additional comments.
What is your favorite aspect of this product?
When working with clients or organizations that are outsourced, Google Drive is straightforward to use both internally and outside. Google Drive serves both my personal and business needs. My favorite feature is downloading the app and using my phone to access my Google Drive. I store a copy of everything on my Google Drive so I can access it anytime.
What do you dislike most about this product?
It takes a little effort to set up my collaborators with accounts because I need them to have access to my Gmail as well. Different drive versions have limitations that make it challenging to transfer specific files internally or with business partners. If you try to copy and move entire directories from the online app, it is challenging.
What recommendations would you give to someone considering this product?
Synchronization is possible with Google Drive's "Backup and Sync" feature. Google Drive is integrated perfectly. Multiple users can simultaneously edit and share the same document. The ability to search based on a file's kind (pictures, movies, pdfs, spreadsheets, presentations, etc.), creator (it might be something you own, someone else, etc.) or other criteria makes it incredibly simple.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Bipinkumar S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Awesome product
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It is very easy to access the files and folders. We can access them from anywhere.
What is your favorite aspect of this product?
Multiple users working on the same document which leads to completion of task early.
What do you dislike most about this product?
There is nothing which is disliking. Just love the product.
What recommendations would you give to someone considering this product?
Please give it a try if you are looking a quick system for creating and sharing files.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Reliable

Sílveri C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2022
Google Suite is the future of collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It’s just incredibly user friendly
What is your favorite aspect of this product?
It helps keep our organization incredibly organized
What do you dislike most about this product?
If you’re not connected to the internet you’re screwed
What recommendations would you give to someone considering this product?
Great for team collaboration on different projects
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service