
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Deepank K.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
Great online drive for file creation & management
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Free of cost, everyone has google account, ease of use
What is your favorite aspect of this product?
Google docs, drive being part of google ecospace means everything works seamlessly
What do you dislike most about this product?
Speed of uploading and downloading files is relatively slow. Takes a lot of time to recover deleted file
What recommendations would you give to someone considering this product?
One of the best cloud file sharing product in market
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy

Dougie A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Simple to use
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Ubiquity and integration with g suite
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Offline mode
What recommendations would you give to someone considering this product?
Easy to use
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Client's Interest First
Cons
- Wastes Time
- Less Performance Enhancing
- Less Fair
Raja B.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Easy Collaboration, Backups and file sharing.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It's more efficient, has fewer bugs, and works across all platforms.
What is your favorite aspect of this product?
Google Drive is one of the easiest cloud storage options available. It offers an impressive amount of storage space at no extra cost. Many third-party integrations are available. It allows me to access and share files from any device.
What do you dislike most about this product?
I hate the lack of file organization. It looks like a mess and is difficult to find documents. Sometimes it takes too much time to upload & sync files.
What recommendations would you give to someone considering this product?
For personal and business use, Google Drive is super flexible and accessible. Even if you upgrade to a paid tier, the cost is very reasonable. Perfect for sharing files, storing files in the cloud for backup purposes, and collaborating between different users, even if the users are geographically far apart.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service