
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Ashish S.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
One of the most important cloud storage option.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
When compared to other products, the price, ease of implementation, and multiple access give you an unmatched competitive advantage.
What is your favorite aspect of this product?
I can easily search for files and preview certain types of files right within Google drive without having to open a different application or download the file.
What do you dislike most about this product?
I don't like how every doc file that I view automatically appears in my Drive. It would be much better if the 2 views are separated, one for the folders and files I manually uploaded and the other which I viewed on Docs.
What recommendations would you give to someone considering this product?
For my part, I use it and I recommend it to everyone, and as an experiment, the free 15 GB space is enough to try and take advantage of it, and it is really great.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy

Francis H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Vendor Management and Renewal
Submitted Dec 2022
Fantastic product!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
popularity
What is your favorite aspect of this product?
popularity
What do you dislike most about this product?
you have to pay
What recommendations would you give to someone considering this product?
you can use google rewards
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
sanjeev c.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Store, share and manage your documents.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive provides the following features that, at least one of the other products lacks: Wide storage plans. Fast file transfer.
What is your favorite aspect of this product?
Saves any format of the file, pulls up a list of recent documents, and lets you share documents with other users.
What do you dislike most about this product?
Sometimes the search feature hangs or does not locate documents.
What recommendations would you give to someone considering this product?
Google Drive is great for storing personal data and sharing public information. It might suit a scenario where an individual needs to store in an organized way his/her identification credentials. Anyhow, if limited space is a problem, maybe an individual would prefer storing tons of large video files on a fast storage physical unit rather than google drive.
Pros
- Reliable
- Efficient Service
- Caring
- Acts with Integrity