Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Ashish S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

One of the most important cloud storage option.

Likeliness to Recommend

6 /10

What differentiates Google Drive from other similar products?

When compared to other products, the price, ease of implementation, and multiple access give you an unmatched competitive advantage.

What is your favorite aspect of this product?

I can easily search for files and preview certain types of files right within Google drive without having to open a different application or download the file.

What do you dislike most about this product?

I don't like how every doc file that I view automatically appears in my Drive. It would be much better if the 2 views are separated, one for the folders and files I manually uploaded and the other which I viewed on Docs.

What recommendations would you give to someone considering this product?

For my part, I use it and I recommend it to everyone, and as an experiment, the free 15 GB space is enough to try and take advantage of it, and it is really great.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Francis H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

popularity

What is your favorite aspect of this product?

popularity

What do you dislike most about this product?

you have to pay

What recommendations would you give to someone considering this product?

you can use google rewards

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

sanjeev c.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Store, share and manage your documents.

Likeliness to Recommend

6 /10

What differentiates Google Drive from other similar products?

Google Drive provides the following features that, at least one of the other products lacks: Wide storage plans. Fast file transfer.

What is your favorite aspect of this product?

Saves any format of the file, pulls up a list of recent documents, and lets you share documents with other users.

What do you dislike most about this product?

Sometimes the search feature hangs or does not locate documents.

What recommendations would you give to someone considering this product?

Google Drive is great for storing personal data and sharing public information. It might suit a scenario where an individual needs to store in an organized way his/her identification credentials. Anyhow, if limited space is a problem, maybe an individual would prefer storing tons of large video files on a fast storage physical unit rather than google drive.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Acts with Integrity

Most Popular Google Drive Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171