
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Rashpreet K.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2022
Good features but could be stronger
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google is built on great features. Recently though, the competitors have taken over with their breadth of features.
What is your favorite aspect of this product?
I used to love the online document editor with drive document editing.
What do you dislike most about this product?
Setting up automatic uploads is not as easy as OneDrive where you just sign in and you're done.
What recommendations would you give to someone considering this product?
Its not a bad product. Its just that market is full of competition and I like OneDrive more than Google Drive.
Pros
- Efficient Service
- Continually Improving Product
- Reliable
- Inspires Innovation
Rubina M.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Great cloud storage option
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The simple and instinctive user interface has more acceptance over others. Also, without paid subscription drive allows more free space for usage.
What is your favorite aspect of this product?
The best thing about google drive is its integration over different devices. Folder options are clear and straightforward.
What do you dislike most about this product?
Can not copy and paste Folders containing subfolders. Downloading and uploading speed can sometimes be irritating.
What recommendations would you give to someone considering this product?
Well suited based on my below experiences 1. Excellent user interface 2. Affordable and user-friendly 3. recognize character very fast 4. it is compatible with Microsoft 5. Free storage up to 15GB 6. Easy sharing and open discussion possible Below are the scenarios where it is less appropriate: 1. Downloading and uploading speed becomes very irritating sometimes 2. Daily file upload size limit.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Respectful

Oscar L.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Dec 2022
Drive the best google solution
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Unlike other tools, we ourselves have the possibility to mention that this instrument is quite useful because I have had a good experience with Google Drive. I can upload multiple files and folders to Google Drive at the same time. Plus I can rearrange files and folders as needed, without sharing users losing input. For which we ourselves have the possibility of mentioning that this instrument does not need to add more functionalities, although if they elaborate it, we would adapt to them.
What is your favorite aspect of this product?
What fascinates me the most about this instrument is the probability of retaining my files, in a safe, efficient and orderly manner. In addition, his habituation to various mobile devices is remarkable.
What do you dislike most about this product?
In my very special opinion, we ourselves have not found a failure in this product, rather we are practical because it is quite useful for storing any type of document.
What recommendations would you give to someone considering this product?
We have the possibility to recommend it since being a google product it is possible to have integration with all google tools Which makes it useful and also it is quite easy to use and its storage is ideal for relevant files.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features