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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Kira D.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

No-Brainer

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The collaboration aspect of Google Drive is unparalleled to others. Between Docs, Spreadsheets, and Presentations a team can work remotely with ease. My entire team is remote and we have never had any issues in the ten years we have been utilizing Google Drive. I have looked for other services that would do it better than Google, but 10 years later I still haven't found one.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is the intuitive nature of all the features. I rarely have to look up how to do something. As a young Millennial 99% of what I do I can figure it out in the moment.

What do you dislike most about this product?

I would like to see even more features like a way to book times on Google Calendar. I can see Google launching this in the next year to compete with Calendly.

What recommendations would you give to someone considering this product?

Look no further. Google Drive is a one stop shop. From email, to docs, to spreadsheets, to calendar, it has everything you need personally and professionally.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rasim M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The best Cloud service

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Superior user interface and integrity

What is your favorite aspect of this product?

Variety of usage

What do you dislike most about this product?

categorisations

What recommendations would you give to someone considering this product?

It is a no brainer to get, definitely the best on the market

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fakhri M.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic cloud storage with exceptional quality.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is different from other cloud storage services because it offers a suite of office applications, such as Google Docs, Sheets, and Slides, that allow users to create and collaborate on documents, spreadsheets, and presentations. It also offers a range of features such as real-time collaboration, version history, and access control. Additionally, Google Drive integrates with other Google services such as Gmail and Google Photos.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its versatility. It allows me to store and access my files from anywhere, and I can easily share them with others. It also has a wide range of features, such as document collaboration, file versioning, and integration with other Google services.

What do you dislike most about this product?

One of the biggest drawbacks of Google Drive is its lack of advanced features. It doesn't offer the same level of customization and control as other cloud storage services, such as Dropbox or OneDrive. Additionally, it can be difficult to manage large amounts of data on Google Drive, as it doesn't have a file system like other services. Finally, Google Drive can be slow to sync files, which can be frustrating when you need to access them quickly.

What recommendations would you give to someone considering this product?

I would recommend Google Drive to anyone considering it as it is a great way to store and share files, documents, photos, and videos. It is also a great way to collaborate with others on projects. Google Drive is secure, reliable, and easy to use. Plus, it offers a variety of features such as file sharing, document editing, and cloud storage. It is also free for up to 15GB of storage.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Google Drive Comparisons

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