
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Kira D.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jan 2023
No-Brainer
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The collaboration aspect of Google Drive is unparalleled to others. Between Docs, Spreadsheets, and Presentations a team can work remotely with ease. My entire team is remote and we have never had any issues in the ten years we have been utilizing Google Drive. I have looked for other services that would do it better than Google, but 10 years later I still haven't found one.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is the intuitive nature of all the features. I rarely have to look up how to do something. As a young Millennial 99% of what I do I can figure it out in the moment.
What do you dislike most about this product?
I would like to see even more features like a way to book times on Google Calendar. I can see Google launching this in the next year to compete with Calendly.
What recommendations would you give to someone considering this product?
Look no further. Google Drive is a one stop shop. From email, to docs, to spreadsheets, to calendar, it has everything you need personally and professionally.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Rasim M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
The best Cloud service
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Superior user interface and integrity
What is your favorite aspect of this product?
Variety of usage
What do you dislike most about this product?
categorisations
What recommendations would you give to someone considering this product?
It is a no brainer to get, definitely the best on the market
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Fakhri M.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2023
Fantastic cloud storage with exceptional quality.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is different from other cloud storage services because it offers a suite of office applications, such as Google Docs, Sheets, and Slides, that allow users to create and collaborate on documents, spreadsheets, and presentations. It also offers a range of features such as real-time collaboration, version history, and access control. Additionally, Google Drive integrates with other Google services such as Gmail and Google Photos.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is its versatility. It allows me to store and access my files from anywhere, and I can easily share them with others. It also has a wide range of features, such as document collaboration, file versioning, and integration with other Google services.
What do you dislike most about this product?
One of the biggest drawbacks of Google Drive is its lack of advanced features. It doesn't offer the same level of customization and control as other cloud storage services, such as Dropbox or OneDrive. Additionally, it can be difficult to manage large amounts of data on Google Drive, as it doesn't have a file system like other services. Finally, Google Drive can be slow to sync files, which can be frustrating when you need to access them quickly.
What recommendations would you give to someone considering this product?
I would recommend Google Drive to anyone considering it as it is a great way to store and share files, documents, photos, and videos. It is also a great way to collaborate with others on projects. Google Drive is secure, reliable, and easy to use. Plus, it offers a variety of features such as file sharing, document editing, and cloud storage. It is also free for up to 15GB of storage.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features