
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Kasia K.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Jan 2023
Everyone should be using Google drive. Easy to use
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Easy to use and transferring documents and photos
What is your favorite aspect of this product?
Very easy to use
What do you dislike most about this product?
Not much really
What recommendations would you give to someone considering this product?
You will love how easy it is
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Monica c.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
optimal tool for storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive integrates with other Google services such as Google Docs, Sheets and Slides, enabling real-time collaboration on documents, spreadsheets and presentations. It also integrates with other third-party applications, allowing for greater work efficiency.
What is your favorite aspect of this product?
One aspect that stands out in Google Drive is its ability to integrate with multiple Google devices and services, allowing for easy file sharing and enhancing collaborative work in different areas.
What do you dislike most about this product?
storage is limited to 15 GB, which is enough to share and work with a significant amount of files and to have a reliable file backup.
What recommendations would you give to someone considering this product?
Consider your storage and collaboration needs: Google Drive offers a free amount of storage, but if you need more space or additional features, you can consider a paid plan. It is also important to consider whether you need to share files with other users and work collaboratively.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable

Carlos P.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2023
"Easy to use and implement".
Likeliness to Recommend
What differentiates Google Drive from other similar products?
For example, Google Drive offers 15 GB of storage in its free version, while other similar tools may require a rather expensive paid subscription to obtain this capacity. In addition, Google Drive supports a wide range of file formats, including documents, spreadsheets and presentations, among others. Google Drive is also different from other tools because it is tightly integrated with other Google products, such as Gmail and Google Docs among others, allowing for easy, real-time collaboration and file editing with your team.
What is your favorite aspect of this product?
I really like the ease with which Google Drive can be used and implemented, its intuitive and simple interface that has allowed us to organize all our files and navigate easily, as well as its availability that allows us to access files from any device with Internet connection, either from a computer, a phone or a tablet, I also like that it encourages team collaboration which made us even more productive.
What do you dislike most about this product?
We have noticed some inconveniences when loading large files because the time needed to load them usually takes too long and sometimes ends up blocking the tool, this happens regardless of whether the internet connection is stable at the time or is working in optimal conditions.
What recommendations would you give to someone considering this product?
In general, I recommend using Google Drive because it is an excellent cloud storage platform, very easy to use and implement, as well as versatile, it offers many valuable tools to collaborate as a team and be more productive.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing