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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Baleigh K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Google drive is GREAT!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Very organized and easily customizable.

What is your favorite aspect of this product?

Collaborative settings are great.

What do you dislike most about this product?

I do not dislike anything.

What recommendations would you give to someone considering this product?

It is worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nichola G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

All-in-one editing and reviewing tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Users can use various engagement techniques, including emailing a link to a document and sending invitations to other users. A trustworthy and safe online storage solution is Google Drive. Google Corporation offers a cutting-edge service. Any newbie may use this drive because it is so simple to operate.

What is your favorite aspect of this product?

It gives users access to earlier versions of files and documents that are automatically saved and can be recovered to prevent accidental data loss. Any gadget, such as a smartphone, laptop, or personal computer, can easily access it. This makes it possible to convert photographs and edit them using PDS and scan and upload documents from any device.

What do you dislike most about this product?

Google Cloud has several drawbacks, including less functionality than competing cloud storage providers and a complicated and drawn-out transition from another vendor. The user interface might be considerably more effective. The user interface (UI) might be challenging for inexperienced users without a technological background. Even while bandwidth is necessary, the internet could use some.

What recommendations would you give to someone considering this product?

Syncing is simple. Operating system files are given the highest level of deference. Locally synchronizing to Drive is simple if your network is quick. Office documents can be uploaded by users, who can then modify them online. An optical character recognition tool for extracting text from photos is also included. You can reach out to staff if you have any questions.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Lousie M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A web-based tool for managing files.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Users can manage, edit, and work on existing documents with Google Drive to further their professional objectives. Our company has profited from using Google Drive to store data and documents, including tables, texts, and other files. It performs superbly when sorted, too. The collaborative environment allows everyone to edit, save, and share content quickly.

What is your favorite aspect of this product?

Using powerful filtering and searching techniques enables data storage in file and folder formats and accelerate data retrieval. It provides an easy user interface, SSL encryption, and the ability to open any file and edit it using various tools and features. Thanks to the program's compatibility, users can upload files of any size and edit them in different programs, including Sheets, Docs, and Slides.

What do you dislike most about this product?

Anyone with the link can easily access a file that has been made public on Google Drive without limitations. Users are forced to utilize other platforms and programs since it prevents them from posting files more significant than a specific size. Clients' worries about their private data protection may lead to legal compliances.

What recommendations would you give to someone considering this product?

Employees can provide thorough product explanations to consumers using the file-sharing features. The program will be necessary because of the document's collaborative nature. Future storage needs for the software may benefit from the refresh option. The interoperability of GDDrive is a strength. GDrive is open and available from any digital device, by the way. Customers that use the service are provided 100GB at the very least.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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