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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Adenike O.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Drive takes collaboration to new lengths.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Collaboration is Google Drives strongest selling point. While collaboration is a common feature on other file storage softwares, none is as dynamic as what Google Drive provides. First , Google drive supports collaboration in real time , and collaboration is a lot faster on Google Drive , due to the automatic integration that exists between Drive and other Google apps like Word, sheets , Keep , Slides etc and also the fact that Google Drive is web browser based.

What is your favorite aspect of this product?

I like Google Drives search capability . It is fast, and allows me to search through the content of my files using keywords, as against merely searching for files using file name.

What do you dislike most about this product?

Synchronization on Google Drives mobile app platforms tends to be slow. Rarely are files updated on my Google Drive mobile app , without me needing to refresh the app.

What recommendations would you give to someone considering this product?

Perhaps, this depends on the job role and use case. However, I view collaboration as central to my professional success and Google Drive is the tool that makes it happens for me.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

qiqi w.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Stunner with cloud and secure storage of my files.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Great product from Google which is easy to create an account as long you have Gmail. Fantastic how it's easy to create a group which allow collaboration as team to manage a project. Secure and my backup of all my files

What is your favorite aspect of this product?

Secure storage of all my personal files like my CV,my pictures. Exceptional with large storage capacity which accept all kinds of files. Collaborate as a team makes project a success.

What do you dislike most about this product?

I have not found any challenges for its simple and easy to use with Gmail account.

What recommendations would you give to someone considering this product?

Yes it's a very stunning with secure access and cloud storage of my files. Collaboration as a team have made project successful. Acceptance of all kinds of files with access through any device from anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohd M.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Comprehensive & User-Friendly Accounting Software

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive offers a lot of features that set it apart from other similar products. It has a powerful search tool that allows you to quickly locate files and folders, as well as a range of productivity tools like Google Docs, Sheets, and Slides. It is also tightly integrated with other Google services like Gmail and Calendar. Additionally, it offers unlimited storage space, which is a great advantage over other products like Dropbox and OneDrive.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its versatility and accessibility. With Google Drive, I can store documents, photos, videos and other files in the cloud and access them from any device, anywhere in the world. It also makes collaboration easy, as I can share documents, folders and files with others and work on them together in real time.

What do you dislike most about this product?

One of the main drawbacks of Google Drive is that it can be slow to load and sync files, particularly when dealing with large files or multiple files at once. Additionally, Google Drive can be unreliable when it comes to syncing or updating files, and it can be difficult to find files that have been moved or deleted. Additionally, the free version of Google Drive only offers 15GB of storage, which can quickly be filled up with large files.

What recommendations would you give to someone considering this product?

1. Make sure you have a reliable internet connection, as Google Drive requires an active internet connection to use its features. 2. Consider the amount of storage space you will need when choosing a plan. 3. Utilize the sharing and collaboration features of Google Drive to collaborate with teams and colleagues. 4. Make sure you understand the security settings and permissions available to protect your files. 5. Create a backup of your files in addition to using Google Drive to ensure your files remain safe in the event of any unforeseen issues.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Most Popular Google Drive Comparisons

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