
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Ritik S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2023
An innovative platform to store things
Likeliness to Recommend
What differentiates Google Drive from other similar products?
1.) Google drive offers more speed and performance. 2.) It has smooth features like drag & drop etc. 3.) Google drive sharing system is much better than zoho's. 4.) Google drive cost is also not that high given the features offered. 5.) It supports all kinds of formats from any png,webp etc. 6.) Downloading all as zip in parts is one of my favorite feature of Google drive.
What is your favorite aspect of this product?
My favorite aspects of this product are. 1.) The drag & drop facility is just seamless. 2.) You can download big files in parts which helps in moving them from one place to another. 3.) Team collaboration for files sharing is just fantastic feature.
What do you dislike most about this product?
There are some down side of this product as well. 1.) Less custom theme customization support. 2.) Reaching customer peer to peer contact also gets little difficult sometimes. 3.) Features like client software and command line support should be also there.
What recommendations would you give to someone considering this product?
Google drive is fantastic provide which is also part of Google ecosystem and offers best performance, speed and ease of usage. Google drive also offers 15GB of free usage for new user who just want to test the product.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service

Nishant M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Everything! I didn't see tool till now that compete with Google Drive
What is your favorite aspect of this product?
Spreadsheet, doc., presentation..words are less to explain.
What recommendations would you give to someone considering this product?
I think everyone is aware of this product, still I highly recommend to all.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

KUNTAL B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2023
A Fantastic Cloud Storage by Google
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The best thing about Google Drive is that it integrates seamlessly with other Google tools such as Docs, Sheets, and Slides and so on. It will make life easy for users to collaborate on documents.
What is your favorite aspect of this product?
The best part of Google Drive is the integration that it offers with other google products. It is tightly couples with G Suite Applications so provide a seamless experience.
What do you dislike most about this product?
Compared to other cloud storage offering, Google Drive has less customizations, but nonetheless it is still a good option to consider.
What recommendations would you give to someone considering this product?
Overall Google Drive is a great tool to storage, collaborate and manage all your files in the business. With it's robust tools and sharing capability it is very easy for users to send/receive and work the files across different teams.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity