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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Ritik S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

An innovative platform to store things

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

1.) Google drive offers more speed and performance. 2.) It has smooth features like drag & drop etc. 3.) Google drive sharing system is much better than zoho's. 4.) Google drive cost is also not that high given the features offered. 5.) It supports all kinds of formats from any png,webp etc. 6.) Downloading all as zip in parts is one of my favorite feature of Google drive.

What is your favorite aspect of this product?

My favorite aspects of this product are. 1.) The drag & drop facility is just seamless. 2.) You can download big files in parts which helps in moving them from one place to another. 3.) Team collaboration for files sharing is just fantastic feature.

What do you dislike most about this product?

There are some down side of this product as well. 1.) Less custom theme customization support. 2.) Reaching customer peer to peer contact also gets little difficult sometimes. 3.) Features like client software and command line support should be also there.

What recommendations would you give to someone considering this product?

Google drive is fantastic provide which is also part of Google ecosystem and offers best performance, speed and ease of usage. Google drive also offers 15GB of free usage for new user who just want to test the product.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Nishant M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Everything! I didn't see tool till now that compete with Google Drive

What is your favorite aspect of this product?

Spreadsheet, doc., presentation..words are less to explain.

What recommendations would you give to someone considering this product?

I think everyone is aware of this product, still I highly recommend to all.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

KUNTAL B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Fantastic Cloud Storage by Google

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The best thing about Google Drive is that it integrates seamlessly with other Google tools such as Docs, Sheets, and Slides and so on. It will make life easy for users to collaborate on documents.

What is your favorite aspect of this product?

The best part of Google Drive is the integration that it offers with other google products. It is tightly couples with G Suite Applications so provide a seamless experience.

What do you dislike most about this product?

Compared to other cloud storage offering, Google Drive has less customizations, but nonetheless it is still a good option to consider.

What recommendations would you give to someone considering this product?

Overall Google Drive is a great tool to storage, collaborate and manage all your files in the business. With it's robust tools and sharing capability it is very easy for users to send/receive and work the files across different teams.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Drive Comparisons

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