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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Katie R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Reliable file storage product.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive's collaboration function is the fastest of any mainstream file storage program , that I have had experience using. This is the area where Google Drive is simply unrivalled. The fast collaboration that Google Drive offers , aids group work and eliminates the distance barrier that usually exists when collaborating with other people remotely.

What is your favorite aspect of this product?

Google Drive is just great for working with third party software technologies. Integrating Drive with third party software technologies, always opens up a world of additional uses and functions.

What do you dislike most about this product?

File synchronization on the Google Drive program , most especially with its mobile apps is usually slow. In most cases, I have had to always refresh my Google Drive mobile app to access the latest updated files on my account.

What recommendations would you give to someone considering this product?

Google Drive is the file storage program that I have trusted since my university days and I am still trusting almost a decade into my career.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Adnan A.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The best drive application ever developed

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It is the safest, most reliable, easy-to-use, and free drive software and that makes it a unique offering.

What is your favorite aspect of this product?

Reliability, scalability, affordability.

What do you dislike most about this product?

I do not dislike any aspect of this product.

What recommendations would you give to someone considering this product?

Google Drive should be your only choice when it comes to cloud storage.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Hina S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Google Drive is an excellent cloud storage

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive offers a suite of features and integrations that set it apart from other similar products. These include: • Google Docs, Sheets, and Slide applications for creating and collaborating on documents, spreadsheets and presentations. • Accessible from any device with an internet connection. • Ability to easily share documents securely with other users. • Advanced search capabilities to quickly find documents. • Integration with Google Calendar and other Google services. • Ability to add comments and discuss documents with other users. • Automatically store and back up files in the cloud.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its ease of use and convenience. I love being able to access my documents, spreadsheets, and other files from any device with an internet connection. Additionally, its online collaboration tools make it easy to work on projects with other people in real-time.

What do you dislike most about this product?

One of the biggest disadvantages of Google Drive is its lack of control over who can access and share your files. Without proper security settings, any users with the link to your file can gain access to it, making it difficult to ensure your files are secure. Additionally, Google Drive has limited file storage space and can be slow or unreliable at times.

What recommendations would you give to someone considering this product?

1. Utilize Google Drive’s cloud storage capabilities to store files and documents online for easy access from any device. 2. Take advantage of Google Drive’s version history feature to keep track of changes made to documents and files. 3. Utilize Google Drive’s collaboration tools to work on projects with colleagues and teammates in real time. 4. Set up security settings to control who can view, edit and share your documents. 5. Utilize Google Drive’s powerful search capabilities to quickly find specific files or documents. 6. Take advantage of Google Drive’s integration with other Google services such as Gmail and Google Calendar.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Google Drive Comparisons

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