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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Sarah J.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Driving security with google drive.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is a widely used cloud storage solution in my company and among employees and it is easy to use, efficient and secure. It is part of the Google ecosystem, and allows users to store and share files with others easily. It provides a basic version with 15 GB of storage for free, with the option to purchase more storage if needed.

What is your favorite aspect of this product?

The synchronization feature is very fast and effective, making it easy for me to access and share documents. We use it in my organization for different purposes such as storing and sharing documents, videos, training materials, and conducting surveys and data collection. Google Drive is easy to use, flexible and allows us to effectively work from anywhere.

What do you dislike most about this product?

It is impossible to copy and paste folders with subfolders.

What recommendations would you give to someone considering this product?

Google Drive is secure and reliable, allowing users to share large files and documents that cannot be sent through email. It is easy to access, no matter where you are located, and it can be used to solve everyday problems. It's also very intuitive and an affordable option for cloud storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

George W.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Suitable for storing, sharing and accessing files.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The Team Drive feature that allows users to create shared drives for teams and organizations, with access and permissions controls, differentiates Google Drive from other similar products.

What is your favorite aspect of this product?

I love many things about Google Drive for example, it allows me to share, access and store files and folders in the cloud. Also, I can download, upload and edit files in addition to collaborating on documents with other users in real-time.

What do you dislike most about this product?

I love everything about Google Drive, It allows me to access my files from any device with an internet connection.

What recommendations would you give to someone considering this product?

I highly recommend. It is very flexible and can be used with other Google services such as Google Sheets, Slides and Docs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maninder S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best Drive currently available

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It automatically gets started with high email attachments and gets stored on the drive attachements itself.

What is your favorite aspect of this product?

Favorite aspect is that it has great accesses and user permissions per document. Moreover with add ons I can send docusign to any client from docx file itself.

What do you dislike most about this product?

Only thing is that it uses Gmail space and after 15gb is very expensive.

What recommendations would you give to someone considering this product?

Strongly recommend this product for all common emails one can save all the documents that might come their way.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular Google Drive Comparisons

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