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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

John K.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Basic User Interface but software works

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

The product is an offering of Google. Hence the reliability and also the security. The product works seamlessly and does not get stuck in between.

What is your favorite aspect of this product?

The fact that I can share the link with anyone even if they are not on gmail is amazing. They can also access it later and I do not have to keep the space on my physical system.

What do you dislike most about this product?

Some of the zip files (specifically this zip format) have issues when you try downloading them onto the drive. At times, the font of word files does change and also does the alignment when you download them from the drive.

What recommendations would you give to someone considering this product?

Please work on the User Interface and make it more compact. Right now it is quite confusing.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Danielle C.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

It is easy to navagate and saves time for me during the work day.

What is your favorite aspect of this product?

It saves me time during the work day. ever since i started using it i dont know what i did without it.

What do you dislike most about this product?

theres nothing i dislike so far.

What recommendations would you give to someone considering this product?

Its not for everyone but i personally would recommend this product.

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Fair

Avesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Top Notch Cloud Storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It provides 15 gb of free space to every user while all other software provide 3-5 gb or sometimes does not.

What is your favorite aspect of this product?

Being a part of the Google Ecosystem is what Google Drive does best. its interface is so user friendly and also it provides plenty of room to upload files and all other documents.

What do you dislike most about this product?

It does not support scanning of files with bigger size. i hope they look into it. and its download speed is little bit slow in comparison of other cloud storages.

What recommendations would you give to someone considering this product?

I am fully satisfy with google drive so I highly recommended to all my colleagues to use it and refuse to carry external hard drives or some pend rives to store data.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

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