
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

John K.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Basic User Interface but software works
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The product is an offering of Google. Hence the reliability and also the security. The product works seamlessly and does not get stuck in between.
What is your favorite aspect of this product?
The fact that I can share the link with anyone even if they are not on gmail is amazing. They can also access it later and I do not have to keep the space on my physical system.
What do you dislike most about this product?
Some of the zip files (specifically this zip format) have issues when you try downloading them onto the drive. At times, the font of word files does change and also does the alignment when you download them from the drive.
What recommendations would you give to someone considering this product?
Please work on the User Interface and make it more compact. Right now it is quite confusing.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Danielle C.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Easy to use
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It is easy to navagate and saves time for me during the work day.
What is your favorite aspect of this product?
It saves me time during the work day. ever since i started using it i dont know what i did without it.
What do you dislike most about this product?
theres nothing i dislike so far.
What recommendations would you give to someone considering this product?
Its not for everyone but i personally would recommend this product.
Pros
- Trustworthy
- Efficient Service
- Respectful
- Fair

Avesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Top Notch Cloud Storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It provides 15 gb of free space to every user while all other software provide 3-5 gb or sometimes does not.
What is your favorite aspect of this product?
Being a part of the Google Ecosystem is what Google Drive does best. its interface is so user friendly and also it provides plenty of room to upload files and all other documents.
What do you dislike most about this product?
It does not support scanning of files with bigger size. i hope they look into it. and its download speed is little bit slow in comparison of other cloud storages.
What recommendations would you give to someone considering this product?
I am fully satisfy with google drive so I highly recommended to all my colleagues to use it and refuse to carry external hard drives or some pend rives to store data.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service