Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Wareen I.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Sharing files with Google Drive is easy

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It is protected. File sharing is simple; however, no one can access my files without first notifying me that they are attempting. The "connective tissue" between Google's productivity applications has improved significantly. A folder can be synced with the Drive website and mobile app using "Backup and Sync" on Google Drive.

What is your favorite aspect of this product?

Since it ensures a reasonably safe document upload and download flow, Google Drive has generally established a standard for managing secure corporate documents. It may be utilized by work teams in real-time. Google Drive uses encryption to protect your files and has strict security measures to ensure the safety of your information. It is important to note that Google Drive automatically saves your work.

What do you dislike most about this product?

You cannot upload documents if you are working on a shared map with others and your storage is whole. Limited choices for organizing and sorting data, no built-in support for editing specific file types, and no way to prevent or restrict editing or sharing for particular files or folders, and some users have reported having sync issues with the Drive app on mobile devices.

What recommendations would you give to someone considering this product?

One of the most significant and alluring features of Google Drive is its compatibility with other tools in the suite. In addition, deleted files are also preserved indefinitely and are relocated to the trash until they are removed from the system. It is also possible to look at changes that have been made by other people in the past.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Karol B.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

''Excellent storage solution, easy to use''.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The drive is a reliable, secure, and stable cloud storage solution, whose ease of use and implementation is exceptional. It is intuitive and offers a large storage capacity, supports Microsoft Office documents, Adobe PDF, images, and other file types, making it easy to perform and accomplish daily tasks, we can instantly access all the information whenever we need it, no matter where we are. Google Drive is tightly integrated with other Google products, such as Gmail, Google Docs, and Google Forms, among others, and works well together with them.

What is your favorite aspect of this product?

The simplicity of the user interface, where everything is in plain sight, and the timely and responsive technical help offered are the things I like most about this tool. But I also appreciate the ease of use and how we can collaborate on files and documents with our co-workers.

What do you dislike most about this product?

I consider that the learning curve is a little steep for new users, so it requires constant training and long practice times to achieve greater agility and skill in its use, also there is very little reinforcement material available on the network which further limits learning, I consider very useful to have more support material for beginners.

What recommendations would you give to someone considering this product?

Google Drive is an excellent cloud storage solution, ideal for storing business or personal information such as: documents, videos, presentations and others all securely; Google Drive is affordable and adaptable, facilitates immediate access to information regardless of location, also offers various features: such as collaborative editing of files in real time, is easy to use and incorporate, is reliable, and integrates seamlessly with other tools in the Google ecosystem, Google Drive will allow your company to obtain excellent operational results, I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Javier M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Ease of integration

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

IT integration features

What is your favorite aspect of this product?

usability and integration

What do you dislike most about this product?

Not too many enhancements

What recommendations would you give to someone considering this product?

Perfect for development and IT integration

Pros

  • Reliable
  • Transparent
  • Helps Innovate
  • Performance Enhancing

Cons

  • Charges for Enhancements

Most Popular Google Drive Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171