Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Jesus R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

An admirable choice

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

What differentiates Google Drive from other tools is that it is the most efficient and the one that has the most interactions with other applications and that it is available for different operating systems, so it is the best.

What is your favorite aspect of this product?

What fascinates me the most about this instrument is that the ease of sharing documents is superior, in addition to the fact that if you want to increase storage space the price is quite accessible, in addition to another quality that fascinates us, in this you can save entire folders and share Lots of information in the app.

What do you dislike most about this product?

Since we use this tool ourselves, we have an opportunity to mention that we haven't found any bugs, as it is a first-hand solution, available in any organization, and saves on basic files quite efficiently.

What recommendations would you give to someone considering this product?

One of the reasons why we have the opportunity to recommend this tool is that it has a mobile application that allows data management, also an advantage is the stability that it has quite well given its controls and income I can recommend.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service
  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2023

best cloud service in market, secure and fast,

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Respectful

Jonathan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Cloud-based storage and collaboration.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Offers a comprehensive cloud storage solution with advanced collaboration features, including real-time co-editing, commenting, and version history.

What is your favorite aspect of this product?

Its collaboration features and cloud-based storage provide an easy and secure way for teams to work together on documents and projects.

What do you dislike most about this product?

Its search function can be unreliable, and some users have reported issues with syncing files across devices.

What recommendations would you give to someone considering this product?

Explore the collaboration features available, such as real-time co-editing and commenting, and consider setting up a consistent folder structure and naming convention to keep your files organized. In particular, it's easiest to struggle in the area of permissions and sharing management, which may require some consensus among leaders who gets access to what.

Pros

  • Reliable
  • Performance Enhancing
  • Saves Time
  • Helps Innovate

Most Popular Google Drive Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171