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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Madhankkumar S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Secure your data in cloud using google drive !

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The easy-to-use architecture of the product. The data sharing capabilities of drive is really great. The built in add on of various third-party application to access the drive files are great to use.

What is your favorite aspect of this product?

The costing and the data volume size for the standard plan could be increased.

What do you dislike most about this product?

As i mentioned already in the review, The upload speeds are sometime low even though the upload internet speeds are good!

What recommendations would you give to someone considering this product?

Easy to use application to store the files safe and securely .

Pros

  • Efficient Service
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Sakshi S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Google Drive is Totally best

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive gives us 15 GB free storage for all user and also AI features such as smart smart suggestion for files you may need, automatic file organization , image recognition for searching within image . These features help users save time and work efficiently that's makes different from other product.

What is your favorite aspect of this product?

Google drive accessible for any other device that's makes easy to access files anywhere . Goggle drive integrated with google suite productivity app including Google docs sheets and Slides

What do you dislike most about this product?

Not much dislikes about this but some user may experience syncing issues when using in google drive i know that they will solve in future.

What recommendations would you give to someone considering this product?

it is easy to accessible, AI features are best here and also integration with google workspace is so good hope you like it.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Fair

Mitchel C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Getting more pricey, but great product.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Free storage has been plenty for my personal needs!

What is your favorite aspect of this product?

Easy to use, beautiful user interface, integration with google products.

What do you dislike most about this product?

The early adopters may have been given additional storage that comes at a higher cost now.

What recommendations would you give to someone considering this product?

Determine your storage needs - this can be free if not much storage is needed. Otherwise competitors may be better for storage.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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