
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Jonathan W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Features lacking compared to competitors
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Volume of clients who use the interface make it seamless to adapt to different occasions when you need to use Google over other platforms
What is your favorite aspect of this product?
Google docs
What do you dislike most about this product?
Lack of automation and ability to sync with many sales CRM's
What recommendations would you give to someone considering this product?
Scour the market, though if you use Google accounts on all other elements of technology you own, it will be hard to use a competitor. Consistency is the key
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Carly N.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Mar 2023
My favorite application for cloud storage.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
What makes Google Drive an outstanding and unique application is ease of use, security it provides for your documents and affordability. It is one of the best and most secure application for documents management. I use Google Drive every day and it has been of great help. It allows me to store my documents safely in the cloud and I can access them from anywhere anytime.
What is your favorite aspect of this product?
Google Drive is the best cloud storage application from Google. It is simple and easy to use and manage. It provides very strong security for my documents. Additionally, it is very easy and fast to install Google Drive, set up and get running.
What do you dislike most about this product?
I have nothing to dislike about Google Drive as it meets all my expectations.
What recommendations would you give to someone considering this product?
Google Drive is a brilliant and incredible cloud storage application. I recommend it.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features

Cesar Q.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Mar 2023
Quality cloud storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Unlike other tools, I can mention that this tool is unique because the stability of this module is the best feature and it gives us a built-in option for spam and malware protection which is an amazing feature as it allows us to share, login and manage our own files with great confidence.
What is your favorite aspect of this product?
What I admire the most about this tool is the ease of storing and accessing documents in the cloud, making it possible to access them from any site connected to the Internet.
What do you dislike most about this product?
In my specific review, since we have been using this tool, we have not found any fault with this product, rather, we have the opportunity to point out that this tool is quite complete and we have not found any fault with this tool.
What recommendations would you give to someone considering this product?
One of the reasons we can recommend this is because I love the idea of keeping all my files in one place and accessing them from any PC anywhere.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service