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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Nirmesh S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy Collaboration, Backups, and file sharing.

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

Google Drive is much more flexible and the seamless integration with our other Google products and even non-Google products makes our processes much easier to set up and much more efficient at the end of the day. It also feels that Google is more intuitive

What is your favorite aspect of this product?

Access is very Dependable. Folder options are clear and straightforward.

What do you dislike most about this product?

Can not copy and paste Folders containing subfolders. Load times can be extensive. Some functionalities in Excel are still not present in the web version and it is really problematic. It is hard to use and at times we are forced to download the file, work offline and then upload it again.

What recommendations would you give to someone considering this product?

Google Drive is well-suited for everyone who would like to send or share information and who thinks handling an actual USB or printed document is a hassle. This tool can also house big files which can't be done if I am to send it via email, e.g. photos, videos, etc.

Pros

  • Efficient Service
  • Fair
  • Over Delivered
  • Helps Innovate

Nicole-Bree L.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Google Drive is a great tool with great features.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Being a part of the Google Ecosystem is what Google Drive does best. We already have one because we created our account; we don’t need to sign up for another one to use it; all we have to do is visit the website or open the app. Because Google Drive has already been integrated with each employee’s company email address and Google Emails already enabled creating enterprise emails, Google Drive is the finest cloud storage for businesses.

What is your favorite aspect of this product?

I appreciate that it offers users plenty of free space and that it also checks files for malware. I still use Google Drive for my purposes even though the firm I work for provided me with a company email that has enough room for uploading my files for work. I upload my critical files and even the images I use frequently so that I can access them using the GDrive App on my phone.

What do you dislike most about this product?

The speed of downloads when some files are compressed. The download speed is an additional point. I have previously used various cloud storage programs, and I can tell that Google Drive is a little bit sluggish in comparison to other free cloud storage services.

What recommendations would you give to someone considering this product?

One of my favorite things is using Google Drive. Storing critical file backups. I make sure the files in the group folder are virus-free before sharing them with my coworkers. One of the most adaptable cloud storage options available is Google Drive. Although there is still space for development, Google’s cloud storage is currently promising.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features

shreekeerti s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

A review of Google cloud

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Possession of sync and showcase

What is your favorite aspect of this product?

Transfer of large files and intuitive architecture

What do you dislike most about this product?

Nothing at all. It's just great

What recommendations would you give to someone considering this product?

May you pick it all as it meets user needs efficiently

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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