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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Matt H.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy Storage and Portability

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive sets itself apart because it is a core part of your Google account, which means it is readily accessible on all of your devices. It is very intuitive to use and is a great way to transfer files.

What is your favorite aspect of this product?

I love that Google Drive can be integrated with many third-party apps and platforms. I use it often to store data collected from various web forms.

What do you dislike most about this product?

As with many other products, upgrades can quickly become costly.

What recommendations would you give to someone considering this product?

Just know that your files are not securely encrypted and may be vulnerable.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Vendor Friendly Policies
  • Charges for Enhancements
  • Less Efficient Service

Anthony M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Safe and Secure

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive offers the best online storage services as our employees can upload and retrieve files with ease

What is your favorite aspect of this product?

Google drive is scalable and it grows with data size One can share large data using a single link

What do you dislike most about this product?

We have nothing to dislike

What recommendations would you give to someone considering this product?

For all companies looking for an Online storage platform go for Google Drive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Benjamin W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Reliable Virtual Storage Platform .

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

As a virtual storage platform, Google Drive stands out for being user-friendly and highly accessible. Unlike other cloud storage providers, Google Drive offers a seamless experience that integrates seamlessly with other Google apps and services. For example, it can be used in conjunction with Google Docs, Sheets, and Slides to work on documents collaboratively and in real-time. Furthermore, Google Drive provides excellent file organizations capabilities by allowing users to create folders, nested folders and apply labels.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its collaboration features. It enables me to work collaboratively with others on projects, which makes team-based assignments much more manageable. I also appreciate the ease with which I can share files and folders, set permissions for collaborators, and view version histories. Additionally, I find it very convenient that Google Drive can be accessed from anywhere and that changes made to documents are automatically saved.

What do you dislike most about this product?

Mainly I do not have any significant complaints about Google Drive. However, at times, the interface can be overwhelming due to its extensive features and options.

What recommendations would you give to someone considering this product?

I would highly recommend Google Drive to anyone looking for a reliable and user-friendly virtual storage platform. Its collaboration features are a significant advantage, and its seamless integration with other Google apps make it an ideal choice for anyone looking to work more efficiently.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Fair

Most Popular Google Drive Comparisons

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