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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Chun R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Advanced File Synchronisation and Encryption

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Ease-to-use and intrusive graphical-user-interface design and clean UI tailored for real time document generation with custom LMS pre-built templates

What is your favorite aspect of this product?

HTML JavaScript for visual editing and file sharing

What do you dislike most about this product?

We are greatful with all it offers

What recommendations would you give to someone considering this product?

I highly recommend it to all of you

Pros

  • Performance Enhancing
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Syed S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Best cloud storage with great functionalities.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Integration with other Google services: Google Drive integrates seamlessly with other Google services, such as Google Docs, Sheets, and Slides, allowing for real-time collaboration and file sharing. Cross-platform compatibility: Google Drive is compatible with multiple platforms, including Windows, macOS, Android, and iOS, making it accessible to users across different devices.

What is your favorite aspect of this product?

Search functionality: Google Drive has a powerful search functionality that allows users to search for files and folders using keywords and other criteria.

What do you dislike most about this product?

Advanced features limited to paid plans: Some of Google Drive's advanced features, such as advanced collaboration features, are only available with paid plans, which may be a limiting factor for some users.

What recommendations would you give to someone considering this product?

Please go for it, one of the best applications to have! It serves all your purpose and provides for all the requirements.

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Sherayn W.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Google Drive is best for storage.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Backup and Sync was recently replaced with the new Drive for desktop applications, which performs better. I can quickly search Google Drive for files. Some file formats can be previewed directly in Google Drive; I don’t need to download the file or launch another programme. File organisation is quite simple using the drag-and-drop user interface. I can simultaneously upload numerous files and folders to Google Drive and track the status of each upload in the queue.

What is your favorite aspect of this product?

Google Drive offers a useful and speedy substitute to connecting through VPN to access the network-based file-sharing folder we had been using, allowing us to collaborate easily and keep our shared documents/files as we continue to work remotely. Having an almost faultless app also really speeds up things!

What do you dislike most about this product?

The Google Drive app and procedure for locally synchronising data are constantly changing. I’ve had to learn three syncing programmes over the last four years for this at work. I used to have the option to open a file or folder location in a new tab while exploring Google Drive. I miss that functionality, which was discontinued in recent years. For whatever reason, it is no longer accessible in Google Drive, although it is still accessible in other Google programmes, such as Gmail.

What recommendations would you give to someone considering this product?

When a user has to upload and download several files with various people, Google Drive is fantastic. It works well when combined with other Google-based products.

Pros

  • Respectful
  • Enables Productivity
  • Efficient Service
  • Effective Service

Most Popular Google Drive Comparisons

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