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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Hasbi M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Best cloud storage, 2TB just as low as Rp.135.000.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It integrates well with other google products like sheets, docs, and forms.

What is your favorite aspect of this product?

The pricing, it is so cheap. I got 2 TB cloud storage just for Rp.135.000 (9 dollars) per month.

What do you dislike most about this product?

Nothing, this is a flawless product

What recommendations would you give to someone considering this product?

Consider using this product if you seeking for ready-to-use cloud storage, otherwise you can choose nextcloud if you want to manage cloud storage yourself

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Charges for Enhancements

Allie B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use, simple to collaborate

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

It's incredibly easy to use. When we have new team members they can figure out how to use the product very quickly.

What is your favorite aspect of this product?

Collaboration is seamless both on desktops and mobile. It's very easy to locate our files and edit as a group.

What do you dislike most about this product?

Sometimes it almost is too powerful! Files can on occasion get buried in folders.

What recommendations would you give to someone considering this product?

Give it a shot. The security features are there and collaboration, especially editing, is crystal clear and easy to use,

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Saves Time

Cons

  • Leverages Incumbent Status

Barb-bree f.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Google Drive, an excellent cloud storage solution

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

As someone who has used multiple cloud storage solutions, I believe that what sets Google Drive apart from other similar products is its integration with other Google services. Google Drive seamlessly integrates with Google Docs, Sheets, and Slides, allowing for real-time collaboration and editing with multiple users. This feature is especially useful for teams working on a single document or presentation, as it eliminates the need to send files back and forth. Google Drive also offers robust search capabilities, making it easy to locate files and folders quickly.

What is your favorite aspect of this product?

I absolutely love using Google Drive, as it offers many features that I find incredibly useful. One of the standout aspects of this cloud storage solution is its seamless integration with other Google services, such as Google Docs, Sheets, and Slides. This integration makes it easy to collaborate with team members in real-time, as multiple users can edit the same document or presentation simultaneously. Additionally, Google Drive has fantastic search capabilities that allow me to quickly locate files and folders, even if I can't remember where I saved them.

What do you dislike most about this product?

I have experienced slow syncing times and occasional issues with files not syncing correctly on Google Drive. I also have concerns about the security of my data, despite Google's implementation of strong security measures. Nonetheless, I find Google Drive to be a highly functional and reliable cloud storage solution.

What recommendations would you give to someone considering this product?

While Google has implemented strong security measures to protect users' information, it's still important to take steps to protect your data. Make sure to use strong passwords and enable two-factor authentication to add an extra layer of security.

Pros

  • Performance Enhancing
  • Unique Features
  • Fair
  • Altruistic

Most Popular Google Drive Comparisons

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