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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Edgar J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Unpacking the power of google drive.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google drive offers us flexible storage options to ensure that we always have enough space for storing our files. It has data loss prevention features as well as a centralized administration helpful for managing files and users.

What is your favorite aspect of this product?

Google Drive has features such as pop-ups to provide us suggestions and the ability to sort folders based on how often we use them. It also provides ample storage space for dealing with data and documents.

What do you dislike most about this product?

I haven't encountered any major problem with google drive.

What recommendations would you give to someone considering this product?

Google Drive is well-suited for remote setups as it allows easy access to files and information needed by the business. It can house big files and is an excellent tool for sharing information without the need to hand over actual USBs or printed documents. Google Drive can also be easily integrated into any organization, and it allows for collaboration on documents, spreadsheets, presentations, and drawings with up to 50 individuals at once.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Destiny H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Save yourself a trip, and Google Drive!

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive offers 15GB of FREE storage, with its utilization of cloud technology you can securely access it anywhere in the world. Other competitors offer a maximum of 5 GB or less with other limitations.

What is your favorite aspect of this product?

Working in a fast pace environment, there was always new information to download and study daily. With Google drive, I was able to easily access my information and synch files each time I had computer issues and needed to use a backup, I was able to easily access any files shared with me, and share any documents that I could easily convert into a PDF with my fellow employees.

What do you dislike most about this product?

Although initially, Google Drive is free up to 15 GB, the downfall is slow to upload and download speed. Even with a hard-wired connection, it's still slower than the paid plans.

What recommendations would you give to someone considering this product?

If you're looking for a FREE 15 GB of user-friendly, cloud-based storage for your important files or even personal usage then this is the software for you.

Pros

  • Helps Innovate
  • Effective Service
  • Caring
  • Respectful

Oscar G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Cloud based file storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Something that differentiates this instrument from others is its monumental storage capacity. One of Google Drive's positive results is the storage proportion it gives. Users obtain 15 GB of free storage and additional storage can be dominated if they require more space, it is also simple to use and simple. The intuitive interface causes it to be easy to start, even if it has no previous experience with cloud storage.

What is your favorite aspect of this product?

Which I like is that it is prepared for participation. Users have the possibility to easily share files with others, perform documents and cooperate in real time. With powerful participation tools and generous storage ways, Google Drive is a beautiful asset for organizations and people equally.

What do you dislike most about this product?

While cloud -based storage is correct, you need reliable access to the Internet. If your internet is irregular, you can experience delays or interruptions by saving or recovering files.

What recommendations would you give to someone considering this product?

It is an admirable choice for organizations and individuals seeking a cloud based storage solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Drive Comparisons

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