
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Angela M.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2023
The best way to collaborate and store data
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive sets itself apart from other similar products with its seamless integration with the Google suite of applications, including Gmail and Google Docs. As a database administrator, I have found Google Drive to be particularly useful due to its collaborative features which allow multiple users to work on the same dataset simultaneously, making it ideal for team projects.
What is your favorite aspect of this product?
I find the ease of use and accessibility of Google Drive to be my favorite aspect. As a cloud-based application, it allows me to access important data from anywhere, as long as I have internet connection. The automatic saving feature also gives me peace of mind, knowing that important data is always backed up.
What do you dislike most about this product?
The only issue I have encountered with Google Drive is the storage limit for the free version. However, this can easily be rectified by upgrading to a paid version which offers more storage space.
What recommendations would you give to someone considering this product?
I would highly recommend Google Drive to anyone who is looking for a user-friendly, cloud-based solution for their data storage and collaboration needs. It is important to take advantage of the seamless integration with other Google applications, as well as the collaborative features that make teamwork easy.
Pros
- Helps Innovate
- Inspires Innovation
- Saves Time
- Altruistic

Harrison D.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2023
Best Cloud Service
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is the gold standard for cloud storage and collaboration. Our organization uses drive to house all of our projects, plans, meetings agendas, and personnale files. You can use google drive with your gmail account, integrate with nearly anything, upload a variety of file types, and know that your info is secured.
What is your favorite aspect of this product?
I love how many different files, formats, and templates I can use. I can create organized folders for my whole team to keep us organized. I also can keep track of past projects to archive all of our work.
What do you dislike most about this product?
When you lose internet, you can have a brief hold on productivity but normal solves itself quickly
What recommendations would you give to someone considering this product?
Train with a certified google trainer - they are knowledgable and very helpful
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anthony M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
No expertise required
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Ease of signup and implementation and product navigation. The straightforward, clean layout make it simple for our team members to figure out how to use it, without the need for training and/or reaching out for product assitance.
What is your favorite aspect of this product?
Intuitive navigability - in typical Google style, the UI is clean and easy to use
What do you dislike most about this product?
Needs more robust security protocols to ensure clear visibility of movement history within the drive.
What recommendations would you give to someone considering this product?
This is a natural fit for companies that are standardizing on Google Suite of products, not that it is a necessity to do so to leverage the platform. My recommendation is to "pick a lane" and go with the solution that allows for the simplest way to enable collaboration across team members. E.g., Microsoft products and platforms naturally allow for cross platform utilization across their suite of products, same as Google.
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Helps Innovate