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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Shubham J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Integration with other Google services

What is your favorite aspect of this product?

collaboration

What do you dislike most about this product?

Limited control over privacy

What recommendations would you give to someone considering this product?

Nice product easy to use.

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Saves Time

Pratik G.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Best software with ease of use

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is very easy to use, also easy to identify all the documents or files uploaded in drive. Very easy to access. Auto backup features is also best. All this features makes Google drive different from other products.

What is your favorite aspect of this product?

Some of the favourite aspects which I like the most is team collaboration, drive file stream, Gmail integration etc.

What do you dislike most about this product?

As such I am not having any dislike but yes I am having one suggestion that size for normal user can be increased bit.

What recommendations would you give to someone considering this product?

Will recommend to all

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Sahil K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use Cloud Storage platform to manage files

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I think Google Drive is easy to use and a straightforward software that can manage files over cloud. We can access our files or documents from anywhere in this world. The mobile compatibility is very good.

What is your favorite aspect of this product?

The favorite aspect of Google Drive is that I can upload the documents from mobile application and access them in desktop or laptop within few seconds. I don't have to use any cable to connect my mobile with the laptop.

What do you dislike most about this product?

Sometimes uploading the documents from mobile application is a bit slow process. Apart from this I haven't found any dislike about this product. It is very useful in day to day life.

What recommendations would you give to someone considering this product?

I will definitely recommend Google Drive to every organization who has to collaborate on documents, slides and spreadsheets. We can even store these files and documents on cloud and access them from anywhere. There is very less risk of losing any document as they are stored on cloud and can be recovered.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Drive Comparisons

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