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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Anita S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very safe and secure app for document management.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

We use Google Drive to share large sized files and this adds value as anyone at any place in the World can download the files shared just by clicking the link that we have shared with them. It is very easy to use and synchronization is very fast and effective.

What is your favorite aspect of this product?

Today, Google Drive is one of the most used cloud-based application for file management. It is very easy to use and very safe and secure and we use it to share videos, documents, training materials and conduct surveys and ale data collection within the company.

What do you dislike most about this product?

The graphical interface, they should change a little bit. Nothing much to mention that requires improvement.

What recommendations would you give to someone considering this product?

The best and most secure tool for document management. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jeffrey W.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

WOW! Google Drive DOESN'T DISSAPOINT!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Improved collaboration features: Google Drive already has strong collaboration features, but some users may want additional options, such as the ability to set different levels of access for different collaborators or the ability to track changes made by collaborators.

What is your favorite aspect of this product?

Integration with third-party apps: While Google Drive already integrates with a range of third-party apps, some users may want additional integration options. For example, the ability to integrate with project management or CRM tools could help streamline workflows and improve productivity.

What do you dislike most about this product?

Security: entrusting their files and data to a third-party provider. Some users may have concerns about the privacy and security of their data, particularly if they are storing sensitive or confidential information on the platform.

What recommendations would you give to someone considering this product?

Please use Google Drive! As a Project Manager, I am always on Google Drive trying to collaborate and really utilizing it for communication and tagging. It has been a life saver!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose Antonio A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Amazing storage program

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is the favorite tool of my work department since it is a free space where we can store all our documents and work and then access them from the web without any problem when necessary and we want to apply it to our current projects and share them. fluid links in other Google systems and programs to automate their use in a certain way, this program promises us an accessible space of 15 GB to have in our possession and save those works and photos and all kinds of files that we want to preserve in the cloud, this application is reliable to protect all these documents.

What is your favorite aspect of this product?

This program has become our safe for those documents that we want to archive on the web to access them when our activities require them. One of the things that I appreciate most about this program is the synchronization of all the devices that I have to comply with with my activities, this program will immediately file those jobs in one place under the key of my email, Google Drive has served me many times as a program for the backup of each one of my office documents, since on more than one occasion I have found and saved these works in this space to protect them.

What do you dislike most about this product?

One of the biggest risks that this program has and that is why it is advisable to have a good antivirus in the system is the filtering of different threats to this space when you file documents directly from the web, the truth is that the program does not have a alert that warns its users of the problems that certain documents can cause.

What recommendations would you give to someone considering this product?

Google Drive is one of the most popular programs on the market to store all kinds of files in the cloud, since it is completely free for users who work with Google tools and applications, in addition to the secure and stable ones that It is this space, this is the main purpose for which I like to recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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