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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Rashmi T.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2023

Powerful and Convenient Cloud Storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive stands out from other similar products due to its exceptional integration with various Google services and applications. The ability to seamlessly access and collaborate on files directly within Google Docs, Sheets, and Slides provides users unparalleled convenience and efficiency.

What is your favorite aspect of this product?

Ease of use is what I love

What do you dislike most about this product?

A little discrepancy with the tracking and not being able to use it offline

What recommendations would you give to someone considering this product?

Go for it! Great for businesses of any size

Pros

  • Reliable
  • Respectful
  • Client Friendly Policies
  • Acts with Integrity

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

Clair K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Great way to share files and docs

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

I love how easy and efficient Google Drive is, it's awesome that I don't have to pay for a different product.

What is your favorite aspect of this product?

I love how Google includes it in the pricing for our licenses instead of having to look for another software from another company.

What do you dislike most about this product?

I wish that Google would have a feature that allows you to type in any email and it shows what folders/drives that certain email has access to.

What recommendations would you give to someone considering this product?

Overall, google drive is a great product and has great up time.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Inspires Innovation

Talha K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Widely used data sharing and editing tool

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

We use Google Wworkspace for our enterprise email and cloud storage solutions. It's familiarity with the employees and ease of use sets it apart.

What is your favorite aspect of this product?

The ability to send several GBs of data files seamlessly and it's integration with Gmail makes it a reliable solution

What do you dislike most about this product?

There are limitations when it comes to editing a document when compared to offline MS office tools. Aprt from that it's ease of integration with 3rd party tools can be improved.

What recommendations would you give to someone considering this product?

It's not very expensive if your organization is data intensive, It provides 15 GB storage for free users, so it's a win win.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Drive Comparisons

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