
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Rashmi T.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: Vendor Management and Renewal
Submitted May 2023
Powerful and Convenient Cloud Storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out from other similar products due to its exceptional integration with various Google services and applications. The ability to seamlessly access and collaborate on files directly within Google Docs, Sheets, and Slides provides users unparalleled convenience and efficiency.
What is your favorite aspect of this product?
Ease of use is what I love
What do you dislike most about this product?
A little discrepancy with the tracking and not being able to use it offline
What recommendations would you give to someone considering this product?
Go for it! Great for businesses of any size
Pros
- Reliable
- Respectful
- Client Friendly Policies
- Acts with Integrity
Cons
- Less Effective Service
- Less Caring
- Wastes Time

Clair K.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Great way to share files and docs
Likeliness to Recommend
What differentiates Google Drive from other similar products?
I love how easy and efficient Google Drive is, it's awesome that I don't have to pay for a different product.
What is your favorite aspect of this product?
I love how Google includes it in the pricing for our licenses instead of having to look for another software from another company.
What do you dislike most about this product?
I wish that Google would have a feature that allows you to type in any email and it shows what folders/drives that certain email has access to.
What recommendations would you give to someone considering this product?
Overall, google drive is a great product and has great up time.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Inspires Innovation

Talha K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
Widely used data sharing and editing tool
Likeliness to Recommend
What differentiates Google Drive from other similar products?
We use Google Wworkspace for our enterprise email and cloud storage solutions. It's familiarity with the employees and ease of use sets it apart.
What is your favorite aspect of this product?
The ability to send several GBs of data files seamlessly and it's integration with Gmail makes it a reliable solution
What do you dislike most about this product?
There are limitations when it comes to editing a document when compared to offline MS office tools. Aprt from that it's ease of integration with 3rd party tools can be improved.
What recommendations would you give to someone considering this product?
It's not very expensive if your organization is data intensive, It provides 15 GB storage for free users, so it's a win win.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity