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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Edgar O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Google Drive is a stable cloud storage service

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I am really happy with the use of this program since Google Drive is a stable cloud storage service that we can apply to work hand in hand with each of our projects, fulfilling a function as a safe for our files and documents. most important documents that we can edit and manipulate at any time to share them to different destinations and users in real time, this program stands out in large part for the integration that we can give to each of our documents on the web in real time with programs such as Google Docs, Google Forms and Google Drawings, these increase the resources of your profiles.

What is your favorite aspect of this product?

There have been few occasions where I have had to pay an extra amount for a particular option or more space, since the free version of this program offers us a fantastic space capacity of 15 GB, this is a great feature, since there are programs in the high-priced market that offer us the same amount of storage, which is why this is one of the biggest reasons for choosing Google Drive, as well as the multiple collaboration skills with each of our team members. I work in real time, this program surprises me more and more with innovative options such as the possibility of scanning documents from the comfort of my devices.

What do you dislike most about this product?

It is really important that the users of this program understand that it is important to have a highly powerful security system to protect each one of the files that are stored in this program, this is because the security of this program can be compromised with the skills of a Hacker who has some malicious intent, this program still does not have the ability to block heavy threats.

What recommendations would you give to someone considering this product?

Google Drive is rated among the best and most regular applications for storing each of the documents and files that you generate at work or in the personal sphere, such as photos and videos of important events. I like to recommend this program because of how easy it is manipulate and save each of the files by this means, it is worth working hand in hand with this program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elizabeth O.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Google Drive goes with me everywhere.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drives collaborative feature has been a standout part of my Google Drive experience, and I tend to think this differentiates it the most from every similar cloud based, file storage platform which I have had experience with. Being able to create , and share content with anyone ( including non-Google Drive users ) is an huge part of Drives collaboration prowess.

What is your favorite aspect of this product?

Google Drive offers built-in malware and virus protections. This means that no files saved on my Google Drive can be infected by a virus or malware. This level of protection is very important because of the current internet realities and this for me, is key to my use of Google Drive successfully.

What do you dislike most about this product?

Google Drive lacks an electronic signature feature , even though most mainstream cloud based, file storage platforms provide this very important feature. Which is important for customer and client facing businesses like ours.

What recommendations would you give to someone considering this product?

Google Drive goes with me everywhere I go, via my mobile phone. This makes all of my work files always accessible.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Meutia R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

large data capacity and easy use

What is your favorite aspect of this product?

Easy to use and familiar

What do you dislike most about this product?

file sharing is confusing

What recommendations would you give to someone considering this product?

Try and easy using

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Saves Time

Most Popular Google Drive Comparisons

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