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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Adetoun J.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Always my file storage of choice.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive integrates seamlessly with existing software technologies deployed within our workspace. The aforementioned integration enable us introduce minor automations into our day to day workflow, while making it easier to backup crucial data generated on the various apps we use at work, into Google Drive for safe storage and access from anywhere.

What is your favorite aspect of this product?

Drives offers built-in security protection for all files that I have stored on the platform. This keeps my stored data safe from malware, spams and other malicious ransomwares. This is the best part of my Google Drive experience.

What do you dislike most about this product?

Google Drive lacks an electronic signature provision, that would make it easier to collect signatures for contractual purposes. For me. this is a major shortcoming on Google Drive as a file storage program since major file storage platforms now have this provision.

What recommendations would you give to someone considering this product?

Google Drive is embedded into most file storage platforms by default. This makes it accessible in a way, which is simply not possible with other file storage options.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Tahir A.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A well rounded product with great features

Likeliness to Recommend

6 /10

What differentiates Google Drive from other similar products?

Pricing and mobility makes it better then it’s competitors

What is your favorite aspect of this product?

Ease of access and use

What do you dislike most about this product?

Lack of integration with other applications

What recommendations would you give to someone considering this product?

Compare the pricing options and data integration options

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Suzan P.

  • Role: C-Level
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Important product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The cloud is the best! It's extremely versatile and easy to use across all of my devices

What is your favorite aspect of this product?

The functionality across devices

What do you dislike most about this product?

I have different Google accounts, and it's difficult to switch to the Google account I need to store my files to the proper account. It will automatically save your files to whatever account you're already signed into, and this gets my business disorganized and off track

What recommendations would you give to someone considering this product?

I would definitely recommend it for it's versatility and how quickly it saves your files

Pros

  • Unique Features
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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