
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Adetoun J.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2023
Always my file storage of choice.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive integrates seamlessly with existing software technologies deployed within our workspace. The aforementioned integration enable us introduce minor automations into our day to day workflow, while making it easier to backup crucial data generated on the various apps we use at work, into Google Drive for safe storage and access from anywhere.
What is your favorite aspect of this product?
Drives offers built-in security protection for all files that I have stored on the platform. This keeps my stored data safe from malware, spams and other malicious ransomwares. This is the best part of my Google Drive experience.
What do you dislike most about this product?
Google Drive lacks an electronic signature provision, that would make it easier to collect signatures for contractual purposes. For me. this is a major shortcoming on Google Drive as a file storage program since major file storage platforms now have this provision.
What recommendations would you give to someone considering this product?
Google Drive is embedded into most file storage platforms by default. This makes it accessible in a way, which is simply not possible with other file storage options.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Tahir A.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2023
A well rounded product with great features
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Pricing and mobility makes it better then it’s competitors
What is your favorite aspect of this product?
Ease of access and use
What do you dislike most about this product?
Lack of integration with other applications
What recommendations would you give to someone considering this product?
Compare the pricing options and data integration options
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Suzan P.
- Role: C-Level
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2023
Important product
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The cloud is the best! It's extremely versatile and easy to use across all of my devices
What is your favorite aspect of this product?
The functionality across devices
What do you dislike most about this product?
I have different Google accounts, and it's difficult to switch to the Google account I need to store my files to the proper account. It will automatically save your files to whatever account you're already signed into, and this gets my business disorganized and off track
What recommendations would you give to someone considering this product?
I would definitely recommend it for it's versatility and how quickly it saves your files
Pros
- Unique Features
- Continually Improving Product
- Reliable
- Performance Enhancing