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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Sanya S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Google Drive - Good storage product

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Compared to other products, Google Drive provides 15GB of free storage space for all users. Also, it easily integrates with other google products like google Docs, google sheets, google slides. Also, it takes care of security of data.

What is your favorite aspect of this product?

My favourite aspect of this product is, it provides many collaborative tools and larger size documents can be uploaded easily. Also, it allows to provide access to other people for access your documents or files.

What do you dislike most about this product?

Sometimes, google drive become slow, especially when trying to access files that are stored in the cloud. Also, if some file is accidentally deleted there is no way to recover it. The interface becomes cluttered.

What recommendations would you give to someone considering this product?

Overall, Google drive provides 15 GB free which is good, provides collaborative tools, easy integration. But the drive becomes messy and there is no option for recovery if some file is deleted accidentally. So, one should try google drive as it is good platform to store the documents.

Pros

  • Security Protects
  • Enables Productivity
  • Trustworthy
  • Unique Features

Ahmed S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Wonderful and reliable service!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

One-stop for all other services, but it’s kinda the same as other similar storage services.

What is your favorite aspect of this product?

Syncing everything between cloud and computer so all files can be accessed from both sides.

What do you dislike most about this product?

Only 15GB free space available then you have to pay. The payment is monthly and It would have been better if they charge one-time paymebt.

What recommendations would you give to someone considering this product?

Highly recommended service and the quality is optimum.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Evie C.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use and can be access anywhere.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Cloud access and ease.

What is your favorite aspect of this product?

Can be access anywhere.

What do you dislike most about this product?

It’s hard to choose bulk files.

What recommendations would you give to someone considering this product?

Use this product for not super private files.

Pros

  • Performance Enhancing
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Most Popular Google Drive Comparisons

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