Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Kruthika T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Seamlessly Connecting Work and Creativity

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

Generous Free Storage: Google Drive offers a significant amount of free storage space (15 GB at the time of my last update). This generous allocation enables users to store a substantial amount of data without having to pay for additional storage right away. Real-time Collaboration: One of Google Drive's standout features is its robust real-time collaboration capabilities. Multiple users can edit documents, spreadsheets, and presentations simultaneously, making it ideal for team projects and remote collaboration.

What is your favorite aspect of this product?

Among the standout features of Google Drive, its versatile file format support is a favorite aspect for many users. Whether it's documents, images, videos, or audio files, Google Drive seamlessly handles a wide array of content types. This flexibility allows users to store and access diverse materials in one centralized platform, making it a go-to solution for organizing and managing various digital assets efficiently.

What do you dislike most about this product?

One potential drawback of Google Drive is its reliance on internet connectivity for real-time updates. While the platform allows offline work, changes made without an internet connection are only visible on the device used during the editing session, not automatically synchronized with Drive and other devices. This may lead to inconsistencies and difficulties in accessing the latest version of a document across multiple devices. Furthermore, the "Shared With Me" section, designed to facilitate collaboration, can also be a potential issue. Any user on the web can add files to this section, potentially cluttering it with irrelevant content.

What recommendations would you give to someone considering this product?

Stay Organized: Create a logical folder structure and use descriptive file names to keep your files organized and easy to find. Regularly clean up unnecessary files to maintain a clutter-free workspace. Review Sharing Settings: Before sharing files, review and set appropriate sharing permissions to ensure data security and privacy. Be cautious when sharing files with the "Anyone with the link" option, as it may lead to unintended access.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Susan M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Excellent for keeping all your documents safely.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

We use Google Drive to connect with our field crew in real time to gather and analyze data. It also allows us to collect business papers immediately into the drive from the Google form, eliminating the need to wait for physical documents. We can promptly review all of the paperwork and advise our agent whether everything is in order. We typically keep critical data on Excel sheets, which employees may modify based on their job. It has become a key file backup for our organization, allowing us to keep any critical data from the office, while on the move, or at a client site.

What is your favorite aspect of this product?

It syncs rapidly, allowing distant teammates to instantly see the same document (and any new modifications). It offers a number of documents from which to pick based on your unique requirements. Team members may upload documents to a specified Drive location, and different access levels can be assigned to different collaborators. You may share files with an unlimited number of individual users, each with their own set of access privileges, or you can make them public by sharing the access URL and assigning varying levels of access to the public.

What do you dislike most about this product?

Some users prefer Google software that can be installed on Windows and can open Word/Excel/PowerPoint files from Google Drive while still providing the same collaborative options as the browser versions. The Google Drive UI for the browser may be customized to look like the desktop UX. Because you require Sheets to view Excel files and Docs to read Word files, the mobile version has become obsolete.

What recommendations would you give to someone considering this product?

Google Drive is great for mobile teams that can now be in the same room and study a paper together. Save versions so that if you make a mistake, you can always go back to a prior version. Drive is a powerful tool that is so easy to use, from uploading to sharing to watching, everything is smooth and in one location, whether you're using a laptop or a desktop. When compared to other similar collaborative software, it is most likely the finest solution.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Andrea I.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Armazene, gerencie e compartilhe seus arquivos

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Sem dúvidas o Google Workspace que contém o Google Drive é muito seguro, confiável, permite os links encurtados, colaboração da equipe, controle de documentos, leitura integrada com planilhas e textos e apresentação do power point, o Google Drive faz tudo que precisamos para ler e arquivar e enviar arquivos pessoais e de trabalho.

What is your favorite aspect of this product?

A integração com planilhas, word e power point permitindo compartilhar arquivos com terceiros.

What do you dislike most about this product?

Não saberia responder, pois tudo é muito utilizado da forma que é oferecido, somente creio uma arrumação visual nas pastas, a exemplo das thumbnails do Yout tube seria bom, ter uma leitura rápida de capa em cada pasta.

What recommendations would you give to someone considering this product?

Altamente recomendável, sem dúvidas o melhor serviço de armanezamento na nuvem, seguro, rápido e conectivo.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171