
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Serkan Y.
- Role: Finance
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2023
Absolutely Necessary
Likeliness to Recommend
What differentiates Google Drive from other similar products?
I'd definitely prefer Google Drive over its alternatives such as Dropbox and Box simply because its more simple
What is your favorite aspect of this product?
This tool is very very easy to navigate and ease of access is simply amazing
What do you dislike most about this product?
Offline access is not that fast and it disturbs when you travel
What recommendations would you give to someone considering this product?
I'd recommend them to have a paid plan and try to get the most out of this tool
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Ronald B.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Aug 2023
Google Drive drives success
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Just it's wide array and berth of features, really great service and product all-around!
What is your favorite aspect of this product?
Easily the real-time synchronicity of updates/content as well as the easier scalability of large format content.
What do you dislike most about this product?
I actually have no notes here-nothing to dislike as far as I'm concerned. There may be security concerns from certain perspectives, but I largely think it is fine.
What recommendations would you give to someone considering this product?
This product may and could make your work life easier (and easier to manage!)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Raj S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Simple and easy-to-use cloud storage platform
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The intuitive user interface makes Google Drive unique and easier to navigate between different features. Different Google products effortlessly integrate with Google Drive.
What is your favorite aspect of this product?
I liked the ease with which we can create and share files with others which has helped me collaborate in real-time with my teammates on projects. The files can be accessed and modified from anywhere. It is an efficient software for syncing files with cloud storage.
What do you dislike most about this product?
Large files take a lot of time to load and open. It requires good internet connectivity or the entire editing must be done again if the connectivity gets lost.
What recommendations would you give to someone considering this product?
It is a good platform for storing and organizing files on the cloud server. It is a good product to try out once to see if it meets the organization's requirements.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Client Friendly Policies