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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Ozan O.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Great For External Data Files

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Things that differentiates Google Drive are three, amazing compatibility with browsers especially chrome, ease of share with a simple link or invite and eventually working drag&drop options.

What is your favorite aspect of this product?

I particularly like how drag and drop option from desktop to browser works really smooth.

What do you dislike most about this product?

I do not like the data constraints and extensive virus protection sometimes bothers me although I sense the idea behind it.

What recommendations would you give to someone considering this product?

I'd recommend them to use this app rather keeping them in local because you never now when you need it .

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Includes Product Enhancements
  • Security Protects

Fernando P.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Perfect fit product!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Powerful search. It can be used alongside other apps to create streamlined workflows.

What is your favorite aspect of this product?

Version management, file activity, file approval and workspaces. Intuitive interface. Share file expiration.

What do you dislike most about this product?

I don't dislike anything

What recommendations would you give to someone considering this product?

It is a pretty balanced product with bunch of features mainly to collaborate with your team

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Jack H.

  • Role: Information Technology
  • Industry: Recreation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Digital file Oasis and collaboration

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google's search technology is well integrated into Google Drive, making it simple to find files and folders quickly using keywords and filters enhance my work speed and schedule my work according to requirements as compare to other products. It has ability to store and revert my files any time and its increase my projects compatibility according to needs. I can use files offline and synced once an internet connection is reestablished , especially when I am in travelling in those areas with unreliable connectivity and this feature make it best among other products .

What is your favorite aspect of this product?

Google Drive provides best storage space for my files is a big advantage and files can be shared with my colleagues or Partners from any location or any devices such as computers, smart phones, and tablets just by giving access to my account or by sending link to companions. I can integrate with Google work space by providing suites of productivity including word processor, spread sheets and presentation app to make collaboration with the source in actual time to enhance my working ability according to the requirements.

What do you dislike most about this product?

There is a risk of data loss due to accidental deletions, technical issues, or hacking while making any presentation or sheets and it is quit awful for special projects.

What recommendations would you give to someone considering this product?

Google Drive is highly valued app for seamless integration with Google services such as Gmail, Google photos and as well as third party app through API's. I can save any kind of files like videos, audio, PDF and documents in Google drive. However some of its drawbacks can be overcome with further updates.

Pros

  • Trustworthy
  • Unique Features
  • Respectful
  • Client Friendly Policies

Most Popular Google Drive Comparisons

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