What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Maria B.
- Role: Sales Marketing
- Industry: Media
- Involvement: Initial Implementation
Submitted Sep 2025
Great spot for a abundance of different types docs
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It holds all types of docs in one place. This makes it very easy to access any doc needed.
What is your favorite aspect of this product?
I like how all docs are placed in one place but still have clear organization. (for example all google sheets is in one side tab vs all google doc is in another tab)
What do you dislike most about this product?
Not much to dislike if i am being completely honest.
What recommendations would you give to someone considering this product?
Do it! It is a very organized application.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Alexander E.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Secure storage cloud.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
With Google Drive, your files and data sync regularly when internet is connected across all your devices with your account.
What is your favorite aspect of this product?
Google Drive offers secure cloud storage allows you to upload, store and access files from anywhere.
What do you dislike most about this product?
Google Drive is reliable.
What recommendations would you give to someone considering this product?
Google Drive support automatic backup and reduces on manual tasks.
Pros
- Effective Service
- Inspires Innovation
- Caring
- Respectful
John S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Sep 2025
Google Drive: Reliable and Collaborative
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It is the seamless integration with the Google Workspace ecosystem (Docs, Sheets, Slides, Gmail, Meet), which allows real-time collaboration without the need for external software.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is the real-time collaboration feature.
What do you dislike most about this product?
I dislike Google Drive's limited offline functionality.
What recommendations would you give to someone considering this product?
I recommend Google Drive to anyone who values collaboration and accessibility. It’s handy if you work with teams, since real-time editing and file sharing are seamless. My advice would be to organize your folders from the start, take advantage of its integration with Docs, Sheets, and Gmail, and explore its sharing permissions to keep your files secure. If you often work offline, be mindful of its limitations and plan accordingly.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
