
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Poonam J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Google Drive Review
Likeliness to Recommend
What is your favorite aspect of this product?
My favourite aspect of Google Drive has to be the effortless collaboration. Being able to work on documents simultaneously with others in real time has made group projects and teamwork so much smoother. It eliminates the hassle of sending multiple versions back and forth and ensures that everyone is on the same page. The fact that it seamlessly integrates with other Google services like Docs and Sheets is a huge plus for me. It just streamlines everything and makes my work or projects more efficient.
What do you dislike most about this product?
One of the things that I find somewhat frustrating about Google Drive is its handling of large files, especially when it comes to uploading or downloading them. The process can sometimes be slower than I would like, especially if I am dealing with a large files or a high resolution image. It would be great if the speed could be improved to make the overall experience more seamless, particularly when working with large files.
What recommendations would you give to someone considering this product?
I would highly recommend it, especially if collaboration and seamless integration are priorities for you.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy

Harvey W.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Dec 2023
Great digital collaboration and management tool!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The native integration is has with G-Suite products and the numerous connectors and add-ons that can be applied.
What is your favorite aspect of this product?
For me it is simple collaborative document communication and the ability to have real time conversations and edits going on in working sessions.
What do you dislike most about this product?
Some features feel mundane like how drag and drop works on tablets and other mobile devices. At times, these types of features don’t work as expected and it is simply easier to use the guided flow menus to navigate.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Keyvan G.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2023
Google Drive is simple and powerful
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It offers 15 GB of free storage, seamless integration with Google Docs, Sheets, and other Google apps, tools for sharing and collaboration, and the ability to open 30+ types of files within Drive without software installation.
What is your favorite aspect of this product?
its robust functionality, which includes excellent file creation, storage, and sharing capabilities.
What do you dislike most about this product?
the limited amount of free storage (15 GB).
What recommendations would you give to someone considering this product?
Consider: 1. the amount of storage you need 2. factors such as upload speeds, simplicity, and ease of use, as well as the cost of the service 3. the user interface and how easily you can navigate and organize your files 4. the accessibility of your files across different devices and operating systems
Pros
- Efficient Service
- Effective Service
- Saves Time
- Respectful