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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Prateek B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Google Drive: A Crucial Element of daily life

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

- Streamlined user experience with an intuitive interface - Seamless integration for desktop use without causing system slowdowns - Generous storage in free accounts, with affordable options for additional space - Evolved into an essential component of daily life

What is your favorite aspect of this product?

Google Drive is versatile and super easy to use. Although it doesn't handle Microsoft Word docs, its own Google Sheets are free and straightforward. This simplicity makes it easy for everyone to use. Creating and editing documents, spreadsheets, and presentations is a breeze. The simple interface adds to its appeal, making it great for working together or doing your own stuff. I also like that it performs well and has handy features like authentication APIs. The cost is reasonable too.

What do you dislike most about this product?

I do not have any complain about google drive. But, saving photos backups, and deleting junk files should be easier.

What recommendations would you give to someone considering this product?

Google Drive is a robust and easy-to-use platform that is compatible with most third-party plugins and software. Go ahead with Google!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

gunda s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

A simple and easy way to store data in online

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

It provides a 15 GB of free storage for free which helps for beginner's so much and it has high access controls where admin can control even download , screenshot options to the user

What is your favorite aspect of this product?

We can easily upload files from mobile , laptop where we can easily view them in mobile also which is the great feature as most of the people use mobiles.

What do you dislike most about this product?

Its optimization for large files is so bad it takes so much time to load one file which irritates user to choose an alternatives instead of drive.

What recommendations would you give to someone considering this product?

This is the best software if you think to buy its premium version as it gives only 15 GB for free which will not be sufficient for your organization and you can access its integration apps with other apps like google workspace, Gmail etc.., which is one of the great advantage if you choose drive.

Pros

  • Enables Productivity
  • Caring
  • Security Protects
  • Reliable

Rachel S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Perfect for collaborative work

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It’s a reliable data storage and sharing tool. I don’t know of other solutions that are as reliable.

What is your favorite aspect of this product?

What I prefer is the possibility of working together simultaneously on the same document. It’s very practical.

What do you dislike most about this product?

Sometimes we have errors saving files during a loss of internet connection and so we lose our last changes.

What recommendations would you give to someone considering this product?

Google Drive understands user needs and is constantly innovating. Feel free to switch to this solution.

Pros

  • Performance Enhancing
  • Trustworthy
  • Acts with Integrity
  • Includes Product Enhancements

Cons

  • Security Frustrates

Most Popular Google Drive Comparisons

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