
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Luisito C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2024
Storage capacity
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Docs, Sheets, and Slides are online office tools that enable users to create and modify documents, spreadsheets, and presentations. They are also included in Drive.
What is your favorite aspect of this product?
Access to Docs, Sheets and Slides any device
What do you dislike most about this product?
Sharing of files, there are some limitation and file size
What recommendations would you give to someone considering this product?
Organizing your files and folders. you can create folders and subfolders to store your files in a logical order and easy to find
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jessica S.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: Business Leader or Manager
Submitted Feb 2024
Easy, free, and stores everything
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It's easy to access because it's built into your Gmail and holds any kind of file, document, video, or photo. It makes it easy to share within our company and make updates when things change.
What is your favorite aspect of this product?
That it is free and it is easy to access and store things.
What do you dislike most about this product?
Limited amount to add, so we pay for more storage.
What recommendations would you give to someone considering this product?
Make sure to make different files to keep organized.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Harsh Vardhan S.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Feb 2024
Best software for uploading files
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It has very good interface and has intuitive dashboard and it has automatic backup which is very good
What is your favorite aspect of this product?
It is compatible with most of the devices and can access from anywhere
What do you dislike most about this product?
There is file size limits and we can’t use large storage
What recommendations would you give to someone considering this product?
Best software for uploading files
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing