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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Piyush S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Good offering from Google

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Large file handling capability

What is your favorite aspect of this product?

As noted earlier file management

What do you dislike most about this product?

lack features

What recommendations would you give to someone considering this product?

Strict policies but very reliable

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Saves Time

Cons

  • Commodity Features
  • Inhibits Innovation
  • Less Inspiring

Arka S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Best Cloud Storage Option for Enterprise

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The cost is very competitive especially when compared to the breadth of features and the amount of cloud storage we get. Then it really makes it a very value-for-money service to have.

What is your favorite aspect of this product?

The brand of Google and the trust that comes along with it. The quality of service they provide is unmatched. The security and safety of the data are really good. I can sleep peacefully with the complete trust that my cloud files are in safe hands. They have a good level of replication factor, which is the cherry on top for safety. The desktop client easily syncs all file changes efficiently. Provides the option to stream files thus clearing space from the device. Keeps track of all the activity and error reports in an easy-to-access list.

What do you dislike most about this product?

It's difficult to re-sync an existing computer after a reinstall of the desktop client or complete OS. Currently, the process is very tedious. We need to upload files first, then delete the existing old PC folder from the cloud, and then rename the new one to the old one. Overall keeping the computer sync separate from the normal drive folder itself makes it confusing and creates all this re-sync problem.

What recommendations would you give to someone considering this product?

You can go ahead without any second thought. It's one of the best choices for cloud storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sergio T.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Its cheap to use as personal, very easy to use

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive can combine some features as personal use and as enterprise use.

What is your favorite aspect of this product?

Mobile integration, and personal data integration. you can increase your personal mailbox or use as Drive.

What do you dislike most about this product?

Folder sharing index or sharing address....

What recommendations would you give to someone considering this product?

If you need something secure and easy to use, this product is for you.

Pros

  • Trustworthy
  • Respectful
  • Security Protects
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Commodity Features
  • Vendor Friendly Policies

Most Popular Google Drive Comparisons

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