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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Nandera P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

easy to use

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Information stored on google drive is easy to access.

What is your favorite aspect of this product?

Faster and reliable

What recommendations would you give to someone considering this product?

Google drive is quick and convenient.

Pros

  • Reliable
  • Generous Negotitation
  • Friendly Negotiation
  • Helps Innovate

Bolatito T.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Will always be my first choice.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Drives file versioning capabilities is unmatched by that of any file storage programme I have used as a professional. Its advanced search ,file previewing and layout options provide standout experiences that makes my experience with Google Drive only unique to the Drive platform.

What is your favorite aspect of this product?

The speed and intuitiveness of Google Drive, pleases me the most. The aforementioned makes it easy for me to find my files , copy my files or even re-arrange my files as I want. It's just impressively straightforward to use, whether I am using it from my desktop computer or any of my smartphone devices.

What do you dislike most about this product?

While Google Drive makes use of encryption technology for file security, the encryption technology it uses is not end-to-end. On the second part , Google Drive is linked to my email address and this leaves anyone who accesses my email address ,with automatic access to my Google Drive account.

What recommendations would you give to someone considering this product?

The speed and efficiency possessed by Google Drive, is the perfect fit for professionals who need fast, streamlined and smooth access to work files at all times.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Jocelyn B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

More reasons than not, to like Google Drive.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive has the broadest integration capability of any of the mainstream cloud based, file storage software products I have used. This is an important aspect of my experience using Google Drive because it ensures seamless transfer of data to and from Google Drive with existing software technologies we have deployed outside the Google ecosphere.

What is your favorite aspect of this product?

This is its easy to use interface across multiple device types. Google Drive is just easy to use for anyone I believe, as a result of my own experience. Its automatic synchronisation of files across multiple devices in real time, makes for smooth access to important work files from anywhere I am.

What do you dislike most about this product?

There are occasions when Google Drive just slows down when uploading or downloading large sized files. It is only at times like this, that I have had any complaints about Google Drive.

What recommendations would you give to someone considering this product?

Google Drive has strong collaboration capabilities and this is a major reason for professionals and teams to consider deploying it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Most Popular Google Drive Comparisons

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