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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Riya V.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

good for students

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive is accessible across various devices and platforms, including web browsers, desktop computers (via Google Drive Sync), and mobile devices (via dedicated apps for Android and iOS). This ensures users can access their files whenever and wherever they need them.

What is your favorite aspect of this product?

I also appreciate how Google Drive integrates with other Google services like Docs, Sheets, and Slides, providing a cohesive ecosystem for productivity and collaboration.

What do you dislike most about this product?

While Google Drive provides generous cloud storage, users may encounter limitations when dealing with large files, particularly if they exceed the storage capacity or encounter upload/download restrictions.

What recommendations would you give to someone considering this product?

Take advantage of Google Drive's powerful collaboration tools, such as real-time editing, commenting, and version history tracking.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Rishi B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Best storage device for all kinds of large files

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Blends seamlessly with other Google products. As Google Workspace license holder, from Gmail to Sheets, we get so many world class products including Google Space under one subscription.

What is your favorite aspect of this product?

Likes how easy it is to share a file through links and in different formats while choosing to make the sharing public or private.

What do you dislike most about this product?

User interface can be still improved. Searching files should be more easier.

What recommendations would you give to someone considering this product?

As Google Workspace user, leverage products by Google such as Meet, Chat, Drive, Docs and of course Drive for your business growth.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Himaanshu L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use, amazing features at a low cost

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is easy to use, reasonable price

What is your favorite aspect of this product?

File storage

What do you dislike most about this product?

Limited customisation

What recommendations would you give to someone considering this product?

I would surely recommend it to everyone because it offers a lot features, including file storage, file sharing and security protection

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Saves Time

Most Popular Google Drive Comparisons

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