
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Riya V.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2024
good for students
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is accessible across various devices and platforms, including web browsers, desktop computers (via Google Drive Sync), and mobile devices (via dedicated apps for Android and iOS). This ensures users can access their files whenever and wherever they need them.
What is your favorite aspect of this product?
I also appreciate how Google Drive integrates with other Google services like Docs, Sheets, and Slides, providing a cohesive ecosystem for productivity and collaboration.
What do you dislike most about this product?
While Google Drive provides generous cloud storage, users may encounter limitations when dealing with large files, particularly if they exceed the storage capacity or encounter upload/download restrictions.
What recommendations would you give to someone considering this product?
Take advantage of Google Drive's powerful collaboration tools, such as real-time editing, commenting, and version history tracking.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Rishi B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Best storage device for all kinds of large files
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Blends seamlessly with other Google products. As Google Workspace license holder, from Gmail to Sheets, we get so many world class products including Google Space under one subscription.
What is your favorite aspect of this product?
Likes how easy it is to share a file through links and in different formats while choosing to make the sharing public or private.
What do you dislike most about this product?
User interface can be still improved. Searching files should be more easier.
What recommendations would you give to someone considering this product?
As Google Workspace user, leverage products by Google such as Meet, Chat, Drive, Docs and of course Drive for your business growth.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Himaanshu L.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Apr 2024
Easy to use, amazing features at a low cost
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It is easy to use, reasonable price
What is your favorite aspect of this product?
File storage
What do you dislike most about this product?
Limited customisation
What recommendations would you give to someone considering this product?
I would surely recommend it to everyone because it offers a lot features, including file storage, file sharing and security protection
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Saves Time